• UnknownHostException: update.openkm.com

  • Problems with installing OpenKM? No problemo, the solution is closer than you think.
Problems with installing OpenKM? No problemo, the solution is closer than you think.
Forum rules: Please, before asking something see the documentation wiki or use the search feature of the forum. And remember we don't have a crystal ball or mental readers, so if you post about an issue tell us which OpenKM are you using and also the browser and operating system version. For more info read How to Report Bugs Effectively.
 #21253  by jontout
 
Morning all.

I'm trialling an install of KM6.2 community edition on a virtual MS Server 2003 SP2.
I've followed the installation documents to the letter, set the environment variables and have got the application to run to the point where I get an error message [Update] UnknownHostException: update.openkm.com\

I've found a note in a previous posting from someone that I need clarifying please - do I need to have internet access on the server that I'm installing on?

Due to the config of my set up the VM doesn't have internet access and from I'm only on a mobile plan at home (there is no broadband / cable where I am) so I'd like to find out if it's possible to disable or bypass this feature in order to continue the trial.

Thanks in advance.

Jon
 #21259  by jontout
 
After a bit more fiddling (and reinstalling to be sure) I've worked out that this isn't an issue and have got the software working as expected.
 #21274  by jllort
 
daily openkm connects to update.openkm.com to get information about if has appearing new version, if it's the case then at left bottom appears and icon which indicates new version is avaialble. If you want to disable this check simply go to administration -> parameters and change update.info to false.

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OpenKM is part of the management software. A management software is a program that facilitates the accomplishment of administrative tasks. OpenKM is a document management system that allows you to manage business content and workflow in a more efficient way. Document managers guarantee data protection by establishing information security for business content.