• Documents wont open

  • We tried to make OpenKM as intuitive as possible, but an advice is always welcome.
We tried to make OpenKM as intuitive as possible, but an advice is always welcome.
Forum rules: Please, before asking something see the documentation wiki or use the search feature of the forum. And remember we don't have a crystal ball or mental readers, so if you post about an issue tell us which OpenKM are you using and also the browser and operating system version. For more info read How to Report Bugs Effectively.
 #18995  by Monkthemighty
 
I have openkm 5.0 and some of the documents will no open. when i click on a document it reloads the bottom screen but doesn't download or send any errors. I did have the hard drive fail and I recovered this from the hard drive. I will open newer files but the older ones it wont.
 #19031  by jllort
 
You get some error in server .log ?
 #19039  by vkasgpta
 
You must be using IE, switch to chrome and firefox, should not happen there.
 #19042  by okmuser
 
I believe you are actually 'double' clicking the document to download, because although it is on a website it won't download on single clicks.

Cheers,
 #19168  by jllort
 
Document should download with double click ( can check in our online demo )

About Us

OpenKM is part of the management software. A management software is a program that facilitates the accomplishment of administrative tasks. OpenKM is a document management system that allows you to manage business content and workflow in a more efficient way. Document managers guarantee data protection by establishing information security for business content.