Error en Produccion

[masterziggy]

Hola, de primeras agradeceros la aplicacion la estamos usando en produccion ya unos meses, pero ahora a media mañana hemos tenido este problema con la aplicacion, a la hora de logarse los usuarios nos genera eun error:

Code: Select all

2011-11-24 13:01:44,816 ERROR [com.openkm.servlet.frontend.WorkspaceServlet] http://www.openkm.com/dtd/report-parameters-2.0.dtd
com.openkm.core.ParseException: http://www.openkm.com/dtd/report-parameters-2.0.dtd
    at com.openkm.util.FormUtils.parseReportParameters(FormUtils.java:151)
    at com.openkm.util.ReportUtils.getReportParameters(ReportUtils.java:293)
    at com.openkm.servlet.frontend.WorkspaceServlet.getUserWorkspace(WorkspaceServlet.java:270)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:597)
    at com.google.gwt.user.server.rpc.RPC.invokeAndEncodeResponse(RPC.java:562)
    at com.google.gwt.user.server.rpc.RemoteServiceServlet.processCall(RemoteServiceServlet.java:207)
    at com.google.gwt.user.server.rpc.RemoteServiceServlet.processPost(RemoteServiceServlet.java:243)
    at com.google.gwt.user.server.rpc.AbstractRemoteServiceServlet.doPost(AbstractRemoteServiceServlet.java:62)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:710)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
    at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
    at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:230)
    at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:175)
    at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:182)
    at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:524)
    at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:84)
    at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
    at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
    at org.jboss.web.tomcat.service.jca.CachedConnectionValve.invoke(CachedConnectionValve.java:157)
    at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
    at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:262)
    at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:844)
    at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:583)
    at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:446)
    at java.lang.Thread.run(Thread.java:662)
Caused by: java.io.FileNotFoundException: http://www.openkm.com/dtd/report-parameters-2.0.dtd
    at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1434)
    at org.apache.xerces.impl.XMLEntityManager.setupCurrentEntity(Unknown Source)
    at org.apache.xerces.impl.XMLEntityManager.startEntity(Unknown Source)
    at org.apache.xerces.impl.XMLEntityManager.startDTDEntity(Unknown Source)
    at org.apache.xerces.impl.XMLDTDScannerImpl.setInputSource(Unknown Source)
    at org.apache.xerces.impl.XMLDocumentScannerImpl$DTDDispatcher.dispatch(Unknown Source)
    at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanDocument(Unknown Source)
    at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)
    at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)
    at org.apache.xerces.parsers.XMLParser.parse(Unknown Source)
    at org.apache.xerces.parsers.DOMParser.parse(Unknown Source)
    at org.apache.xerces.jaxp.DocumentBuilderImpl.parse(Unknown Source)
    at javax.xml.parsers.DocumentBuilder.parse(DocumentBuilder.java:124)
    at com.openkm.util.FormUtils.parseReportParameters(FormUtils.java:133)
    ... 31 more

Hemos revisado si la maquina tiene accesoa internet y accede sin problemas de modo directo, haciendo un wget a la pagina de google funciona OK. pero nos genera este error. Por favor nos podeis ayudar?¿?¿

Gracias

[masterziggy]

El OS es un red hat 5.4 la version de openkm es la 5.1.6 y falla en todos los navegadores

[masterziggy]

Ya lo he conseguido solucionar eliminado de la tabla OKM_PROFILE_MSC_REPORT (Oracle) la entrada que hacia referencia al report del cual teníais caído el http://www.openkm.com/dtd/report-parameters-2.0.dtd de todas formas gracias

[jllort]

Disculpa las molestias, ciertamente hemos actualizado la web de OpenKM y se nos había olvidado el dtd, por lo que se ha manifestado este problema.