install problems

[angusbeare]

Hi

I have installed OpenKM on a window 2003 server following the instructions. The correct version of java is installed and I have exectuted the "run.bat".
The server seems to be up and running but when I browse to the system it just hangs and nothing appears in the browser window.

http://localhost:8080/OpenKM

What am I doing wrong?

thanks
Gus

[jllort]

You start a console and then execute run.bat -b 0.0.0.0 ( better if you made into console because you'll see log , and don't close terminal because will kill application ).

Remember application context is case sensitive http://localhost:8080/OpenKM

[angusbeare]

ok, I tried that and now the page just shows blank.

I see this in the console?

Code: Select all

09:03:14,770 INFO  [Server] JBoss (MX MicroKernel) [4.2.3.GA (build: SVNTag=JBoss_4_2_3_GA date=200807181439)] Started in 48s:297ms
09:03:31,036 ERROR [[jsp]] Servlet.service() for servlet jsp threw exception
09:03:36,504 ERROR [CoyoteAdapter] An exception or error occurred in the container during the request processing
java.lang.OutOfMemoryError: PermGen space
09:03:39,973 ERROR [CoyoteAdapter] An exception or error occurred in the container during the request processing
java.lang.OutOfMemoryError: PermGen space

[jllort]

As you can see in error

Code: Select all

An exception or error occurred in the contain
er during the request processing
java.lang.OutOfMemoryError: PermGen space

You've got memory problems on this server, how amount have on it ? Give some detail information about OS, memory, etc...

[angusbeare]

Its a Windows 2003 server x64 with 2gb of free RAM when I run OpenKM.

As the OpenKM server loads it seems to consume nearly 1gb of RAM but there is still plenty left when I get the error.

I installed the software on a low spec Ubuntu laptop with 2gb RAM and it works fine. But I want to install on this Windows server because it's not doing much right now.

Is 2gb not enough on windows server?

Gus

[angusbeare]

I noticed this in under software and hardware requirements:

"In order to install OpenKM you will need to install Java Development Kit 1.6. The Java Development Kit (JDK) 1.6 is available at Sun Developer Network. If you install the JRE, OpenKM will not run properly. "

I have installed the JDK 6 for win x64 and it appears that the JRE is bundled with JDK. Why should OpenKM not run if the JRE is installed? And how do I install just the JDK if this is correct?

[jllort]

1- take a look at run.sh there're some JVM_OPTS that might be included in run.bat only use 1024 but increase permgerm
2- if you run from console java -version what you see ? jdk 1.6 ? with 64 bits jboss not starting which is the message ?