We recently upgraded OpenKM from 4.1 to 5.0.3. 4.1 ran just fine. Now with 5.0.3 we get "Windows must now restart because the Remote Procedure Call (RPC) service terminated unexpectedly" errors randomly and the server locks up, and has to have a power cycle. I've made some changes to the OpenKM memory settings and to how Windows handles the RPC shutdown, the default is to reboot the server, but I changed it to restart the service. Has anyone else seen this, and what have you done to fix it? The server is a bit short on RAM (2Gb) so that may be an issue as well.
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RPC Service & OpenKM
- OpenKM has many interesting features, but requires some configuration process to show its full potential.
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It's not normal. With 1GB of ram must running on windows without major problems. With windows version do you've got, and 32 or 64 bits architecture ?
I tweaked the memory configuration, changed
set JAVA_OPTS=%JAVA_OPTS% -Xms128m -Xmx512m
to
set JAVA_OPTS=%JAVA_OPTS% -Xms256m -Xmx1024m -XX:PermSize=128m -XX:MaxPermSize=256m
in the RUN.BAT file, and it ran fine all weekend, so I think it's fixed. Time will tell.
set JAVA_OPTS=%JAVA_OPTS% -Xms128m -Xmx512m
to
set JAVA_OPTS=%JAVA_OPTS% -Xms256m -Xmx1024m -XX:PermSize=128m -XX:MaxPermSize=256m
in the RUN.BAT file, and it ran fine all weekend, so I think it's fixed. Time will tell.
If you must restarting server could be some hardware problem ( memory or similar ). That's not normal.