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  • Preview not working on one computer

  • We tried to make OpenKM as intuitive as possible, but an advice is always welcome.
It is currently Tue Jun 17, 2025 11:02 pm

Preview not working on one computer

We tried to make OpenKM as intuitive as possible, but an advice is always welcome.
Forum rules: Please, before asking something see the documentation wiki or use the search feature of the forum. And remember we don't have a crystal ball or mental readers, so if you post about an issue tell us which OpenKM are you using and also the browser and operating system version. For more info read How to Report Bugs Effectively.
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Preview not working on one computer

 #6799  by randomagenda
 
Hi,

I have OpenKM (4.1) Preview setup and working. However while using another computer I realised that preview did not work while in Firefox (3.6.10), but works fine in IE. The preview tag is just blank, all other computers I have tested on work perfectly.

The computer in question seems to be setup the same as any other the only difference I can see is that it has Office 2010 installed. All the other computers have Office 2007 or 2003 installed, although i can't see why this should make any difference.

Anyone have any ideas as to why this should happen?

Re: Preview not working on one computer

 #6809  by jllort
 
Preview requires having adobe flash, probably the problems is on you missed installed plugin in that browser or some problem with version of flash previewer installed. There's no other mistery on it.
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