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  • New user passwords are not working

  • We tried to make OpenKM as intuitive as possible, but an advice is always welcome.
It is currently Tue Jun 17, 2025 12:49 pm

New user passwords are not working

We tried to make OpenKM as intuitive as possible, but an advice is always welcome.
Forum rules: Please, before asking something see the documentation wiki or use the search feature of the forum. And remember we don't have a crystal ball or mental readers, so if you post about an issue tell us which OpenKM are you using and also the browser and operating system version. For more info read How to Report Bugs Effectively.
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New user passwords are not working

 #5931  by Sandeep
 
Hi I have an interesting problem with my openkm installation.
In my installation nearly 20+ users are already working.
If I add any new user that passwords are not working
But if i change the passwords of the existing user it works.
Basically I am not able to add any new users. I am using OpenKM-4.0. on ubuntu 8.04
It is installed in vmware virtual machine.
Do somebody have some ideas or point where to troubleshoot ?

Re: New user passwords are not working

 #5933  by jllort
 
It was a bug in password users ( creation process, not in updating ) that was corrected in version 4.1.

Simply upgrade to 4.1 it's explained how doing it on wiki ( it's simple process migration is not needed ). But ensure you've got a backup before you make anything.
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