Microsoft Outlook using POP protocol

[MarcoOliveira]

Hello.

I'm trying to connect my Outlook to OpenKM.

I plan to use the pop protocol to get the emails from my mailbox.

Currently I get the following error:

https://prnt.sc/qLNm2loFWa_0

SMTP works perfectly as follows.

https://prnt.sc/FhK6-oMYdW5U

Can anyone help me with using the pop protocol?

Version: 6.3.12 CE

Another question, how i can force OpenKM to use SSL or TLS?

[MarcoOliveira]

I suspect that the problem is also related to security protocols (SSL and TLS) is there a way to force the use of one or the other?

[jllort]

Share the section openkm.log stack trace error -> maybe it gives some clue about this error.
Please share into text file ( do not copy & paste here all the stack trace error , thanks )

[MarcoOliveira]

Here is the file with the error obtained in the OpenKM.log file. Please confirm that you can download the document.

PS.: I've tried with the normal account password and also with the password for applications.

Thanks for help, one more time.

[jllort]

The error is clear:
Couldn't connect to host, port: outlook.office365.com, 995; timeout -1
java.io.IOException: Couldn't connect to host, port: outlook.office365.com, 995;

You can not connect to port 995 -> check the allowed ports configuration etc..

[MarcoOliveira]

Hello.

@jilort, in the last reply I sent the wrong document.

The log i give you is not that. I send the correct log attached, which gives me in the logs!

Attention: I have already tried with the normal Outlook password and with the password I created "password for applications". In both I get this error.

Sorry I thanks for help!

[jllort]

It continues showing the same error "Logon failure: unknown user name or bad password." I suggest checking the connection data with a regular email client.

Another problem could be the mail.jar library ( you should find it in the tomcatXXX/libs ) but for the description of the error it does not seem it be the reason why wail.

[MarcoOliveira]

I don't know what else to do. I've tried with both passwords and it always gives this error. On another client it works perfectly.

[jllort]

Maybe it is something with Outlook service because of security configuration there.

Another possibility ( you are using old mail library in the tomcat/lib folder )

I think in the tomcat/lib you may have mail-1.5.jar file -> could try to upgrade to the latest version ( I suggest backup the previous jar before replacing by the newer )

You can download from https://mvnrepository.com/artifact/com. ... mail/1.6.2 ( watch in the files row )