Unable to update the logo or any other image files

[Spadje]

I am new to OpenKM and am testing for the company I work for. I was trying to customize the software, in order to show it off, and I am unable to change the logos or any of the image files on the server. I am doing this all from the server.

1. I log onto the software using the okmAdmin user
2. I select the Administration tab
3. I select the configuration icon
4. I then browse down to where the logo.login icon and press the pencil(edit) button on the right.
5. I select the file I want to use, I have tried .png, .jpg, and .gif.
6. I then press the Edit button, after selecting the image file

I then receive an error "Application Error java.lang.RuntimeException" that is all I see. I have restarted the services, the server, and cleared my internet cache. I have tested doing this using Chrome and IE11.

I am on Server 2016, this is OpenKM version 6.3.8 Community Extension

Thanks

[jllort]

Read this documentation section: https://docs.openkm.com/kcenter/view/ok ... ssues.html

Will be appreciated the stack trace log for better understanding. I think you do no have convert tool right configured ( imagemagick ), but in log will be clear.

[Moheb]

convert.exe is dated, try to migrate to a newer version of ImageMagick.
Check this URL: https://imagemagick.org/script/download.php#windows.
After successful installation, you have to change application configuration
parameter name: system.imagemagick.convert
old value: convert.exe
new value: C:\Program Files\ImageMagick-6.9.13-Q8\convert.exe

Note: the runtime “D:\OpenKM\tomcat-8.5.69\bin\convert.exe” is recommended for version 6.3 CE