For it you need direct OpenKM technical staff intervention, because are some files what does not comes by default in trial or professional OpenKM. If you're a customer should use our customer support website for it ( talk with your sales team manager ), if you're user on evaluating our product, please contact to us
http://www.openkm.com/en/contact.html and our marketing & sales team will provide some solution to you ( share with you one of our online demo for several weeks or authorize technical staff on helping you )