Hello,
I am getting an error uploading Outlook Files (.msg files). When I upload a .msg file it is not parsing and not displaying until I refresh and it does not contain any metadata. Below is the following error:
My Environment:
OpenKM Version 6.2.5 (build: 8109)
With Community Externsion
Oracle Enterprise Linux
Linux version 2.6.39-400.211.1.el6uek.x86_64
MySQL: 5.1.73
Using LDAP to integrate with AD
I tried to attach the catalina.log file, but I get an error it is not allowed. I will paste it at the bottom of this post.
I have 2 other instances I am running for testing and I am able to upload the same email and it parses, and extracts the attachments with no errors.
1. Instance One: Same as production except OS is CentOS 6.5, No LDAP integration
2. OpenKM Version 6.3.0 (build: 19918)
With Community Externsion
Oracle Enterprise Linux
Linux version 2.6.39-400.211.1.el6uek.x86_64
Using the HSQL DB
Any help is much appreciated. Please let me know if there is further data needed to investigate.
Thank you
Matt
I am getting an error uploading Outlook Files (.msg files). When I upload a .msg file it is not parsing and not displaying until I refresh and it does not contain any metadata. Below is the following error:
Code: Select all
Also, I am unable to export the files, history, metadata, and directory structure using the export tool. I get an address error with directories containing Outlook .msg files.OKM-002015(getDocument): Document path not found
cafebabe-cafe-babe-cafe-babecafebabe
My Environment:
OpenKM Version 6.2.5 (build: 8109)
With Community Externsion
Oracle Enterprise Linux
Linux version 2.6.39-400.211.1.el6uek.x86_64
MySQL: 5.1.73
Using LDAP to integrate with AD
I tried to attach the catalina.log file, but I get an error it is not allowed. I will paste it at the bottom of this post.
I have 2 other instances I am running for testing and I am able to upload the same email and it parses, and extracts the attachments with no errors.
1. Instance One: Same as production except OS is CentOS 6.5, No LDAP integration
2. OpenKM Version 6.3.0 (build: 19918)
With Community Externsion
Oracle Enterprise Linux
Linux version 2.6.39-400.211.1.el6uek.x86_64
Using the HSQL DB
Any help is much appreciated. Please let me know if there is further data needed to investigate.
Thank you
Matt
Code: Select all
2014-11-14 10:50:00,034 [Thread-372] INFO com.openkm.extractor.TextExtractorWorker - processSerial.Working on {docUuid=33a90738-91c7-47b6-9992-883e1079bbca, docPath=/okm:root/IT/Test Folder/Functional/4e253f28-0134-4eb7-8a1a-798d81e727e7-Company Fair/image003.jpg..jpg, docVerUuid=9fa76bb2-ffe8-4ce7-bb7e-09e81c8a5706, date=Fri Nov 14 10:49:45 CST 2014}
2014-11-14 10:50:00,036 [Thread-372] WARN com.openkm.extractor.CuneiformTextExtractor - Undefined OCR application
2014-11-14 10:50:00,038 [Thread-372] WARN com.openkm.dao.NodeDocumentDAO - There was a problem extracting text from '/okm:root/IT/Test Folder/Functional/4e253f28-0134-4eb7-8a1a-798d81e727e7-Company Fair/image003.jpg..jpg': Too few text extracted
2014-11-14 10:50:00,077 [Thread-372] INFO com.openkm.extractor.TextExtractorWorker - processSerial.Working on {docUuid=4f87c3c6-cb32-4f14-b439-acd757f3959d, docPath=/okm:root/IT/Test Folder/Functional/4e253f28-0134-4eb7-8a1a-798d81e727e7-Company Fair/Cometo~1.ppt..ppt, docVerUuid=398497e5-4740-4263-9661-59848b7f1aa1, date=Fri Nov 14 10:49:45 CST 2014}
2014-11-14 10:52:12,425 [http-bio-0.0.0.0-8080-exec-5] ERROR com.openkm.principal.LdapPrincipalAdapter - NamingException: Unbalanced parenthesis (Base: [OU=Groups,DC=cm,DC=company,DC=com] - Filter: (&(objectclass=group)(|(memberOf=CN=ROLE_USER)(memberOf=CN=ROLE_ADMIN) - Attribute: cn)
2014-11-14 10:54:35,370 [http-bio-0.0.0.0-8080-exec-3] ERROR com.openkm.principal.LdapPrincipalAdapter - NamingException: Unbalanced parenthesis (Base: [OU=Groups,DC=cm,DC=company,DC=com] - Filter: (&(objectclass=group)(|(memberOf=CN=ROLE_USER)(memberOf=CN=ROLE_ADMIN) - Attribute: cn)
2014-11-14 10:54:50,641 [http-bio-0.0.0.0-8080-exec-3] INFO com.openkm.dao.NodeBaseDAO - addPropertyGroup(88d93643-6cf7-4dc8-9f94-43f865fd4abf, okg:linkedversions)
2014-11-14 10:54:50,853 [http-bio-0.0.0.0-8080-exec-3] INFO com.openkm.dao.NodeBaseDAO - addPropertyGroup(c1fae042-0583-4b83-8d5b-9d0451906615, okg:linkedversions)
2014-11-14 10:54:51,757 [http-bio-0.0.0.0-8080-exec-9] WARN com.openkm.servlet.frontend.DocumentServlet - cafebabe-cafe-babe-cafe-babecafebabe
com.openkm.core.PathNotFoundException: cafebabe-cafe-babe-cafe-babecafebabe
at com.openkm.dao.NodeDocumentDAO.findByPk(NodeDocumentDAO.java:244)
at com.openkm.dao.NodeDocumentDAO.findByPk(NodeDocumentDAO.java:225)
at com.openkm.module.db.DbDocumentModule.getProperties(DbDocumentModule.java:391)
at com.openkm.api.OKMDocument.getProperties(OKMDocument.java:104)
at com.openkm.servlet.frontend.DocumentServlet.get(DocumentServlet.java:455)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at com.google.gwt.user.server.rpc.RPC.invokeAndEncodeResponse(RPC.java:569)
at com.google.gwt.user.server.rpc.RemoteServiceServlet.processCall(RemoteServiceServlet.java:208)
at com.google.gwt.user.server.rpc.RemoteServiceServlet.processPost(RemoteServiceServlet.java:248)
at com.google.gwt.user.server.rpc.AbstractRemoteServiceServlet.doPost(AbstractRemoteServiceServlet.java:62)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:641)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:311)
at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:116)
at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:83)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323)
at org.springframework.security.web.access.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:113)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323)
at org.springframework.security.web.session.SessionManagementFilter.doFilter(SessionManagementFilter.java:101)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323)
at org.springframework.security.web.authentication.AnonymousAuthenticationFilter.doFilter(AnonymousAuthenticationFilter.java:113)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323)
at org.springframework.security.web.servletapi.SecurityContextHolderAwareRequestFilter.doFilter(SecurityContextHolderAwareRequestFilter.java:54)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323)
at org.springframework.security.web.savedrequest.RequestCacheAwareFilter.doFilter(RequestCacheAwareFilter.java:45)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323)
at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:182)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323)
at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:87)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323)
at org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:173)
at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:346)
at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:259)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:225)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:169)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:168)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:98)
at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:927)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:407)
at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:999)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:565)
at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:309)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
at java.lang.Thread.run(Thread.java:724)