• Error after logging in for the first time: Taxonomy error

  • Problems with installing OpenKM? No problemo, the solution is closer than you think.
Problems with installing OpenKM? No problemo, the solution is closer than you think.
Forum rules: Please, before asking something see the documentation wiki or use the search feature of the forum. And remember we don't have a crystal ball or mental readers, so if you post about an issue tell us which OpenKM are you using and also the browser and operating system version. For more info read How to Report Bugs Effectively.
 #28972  by mroushdy
 
Hello,
I am new to OpenKM, I installed it via the .run file and also the tomcat bundle on centos 6.5, but I get the following error after entering my credentials:

"Loading Taxonomy - Eval Browser Params", and that loading window never finishes that loading

Image

Kindly help.

Thank you.
 #28987  by mroushdy
 
yes it is a new openKM fresh installation, it's the first time i install it, installed on Centos 6.5, version of openkm 6.2, yes im logging in with the admin account, it's the very first time I log in and I cannot do anything inside of it.

Do you think it's a problem of the java on the server?
 #28989  by icek
 
Hi All,

I have exactly the same issue: Loading taxonomy - eval browser params and freeze.
My config:
Centos 6.5 runing on a VM (VMware).
Java 1.8.0_05

The VM has been built only to support OpenKM, there is no other program or web application running.

Tomcat works fine otherwise I could not connect to IP:8080/OpenKM

Please advice.

David
 #29009  by jllort
 
With OpenKM 6.3 you should use JDK 1.7 ( sun )
In tomcat-7.0.27/logs/catalina.log we got the tomcat log what can show us if there's some problem. Take a look there.
 #29013  by mroushdy
 
I've the following config on Centos X86 as wel asll X64

java version "1.7.0_55"
OpenJDK Runtime Environment (rhel-2.4.7.1.el6_5-i386 u55-b13)
OpenJDK Server VM (build 24.51-b03, mixed mode)


but still the same error, but on the same edition on centos 5.9 OpenKM works fine.
 #29016  by jllort
 
- Stop tomcat
- Clean logs folder
- Set OpenKM.cfg to create repository again
- Start openkm

If error persist, stop openkm and share here the catalina.log file
 #29028  by mroushdy
 
jllort wrote:- Stop tomcat
- Clean logs folder
- Set OpenKM.cfg to create repository again
- Start openkm

If error persist, stop openkm and share here the catalina.log file
I get this in the catalina.log
Code: Select all
2014-06-23 18:59:03,238 [main] INFO  org.apache.catalina.core.AprLifecycleListener- The APR based Apache Tomcat Native library which allows optimal performance in production environments was not found on the java.library.path: :/opt/openkm-6.3.0-community/tomcat/lib/sigar:/usr/java/packages/lib/amd64:/usr/lib64:/lib64:/lib:/usr/lib
2014-06-23 18:59:03,964 [main] INFO  org.apache.coyote.http11.Http11Protocol- Initializing ProtocolHandler ["http-bio-0.0.0.0-8080"]
2014-06-23 18:59:04,018 [main] INFO  org.apache.coyote.ajp.AjpProtocol- Initializing ProtocolHandler ["ajp-bio-127.0.0.1-8009"]
2014-06-23 18:59:04,032 [main] INFO  org.apache.catalina.startup.Catalina- Initialization processed in 1921 ms
2014-06-23 18:59:04,166 [main] INFO  org.apache.catalina.core.StandardService- Starting service Catalina
2014-06-23 18:59:04,167 [main] INFO  org.apache.catalina.core.StandardEngine- Starting Servlet Engine: Apache Tomcat/7.0.53
2014-06-23 18:59:04,237 [localhost-startStop-1] INFO  org.apache.catalina.startup.HostConfig- Deploying web application archive /opt/openkm-6.3.0-community/tomcat/webapps/OpenKM.war
2014-06-23 18:59:31,934 [localhost-startStop-1] INFO  org.apache.catalina.core.ContainerBase.[Catalina].[localhost].[/OpenKM]- No Spring WebApplicationInitializer types detected on classpath
@                                                                               @
"catalina.log" 396L, 96160C
What do you think?
 #29030  by mroushdy
 
jllort wrote:- Stop tomcat
- Clean logs folder
- Set OpenKM.cfg to create repository again
- Start openkm

If error persist, stop openkm and share here the catalina.log file
Followed your steps with a new repository but I get this below:
Code: Select all
community/tomcat/lib/sigar:/usr/java/packages/lib/amd64:/usr/lib64:/lib64:/lib:/usr/lib
2014-06-23 20:02:11,753 [main] INFO  org.apache.coyote.http11.Http11Protocol- Initializing ProtocolHandler ["http-bio-0.0.0.0-8080"]
2014-06-23 20:02:11,815 [main] INFO  org.apache.coyote.ajp.AjpProtocol- Initializing ProtocolHandler ["ajp-bio-127.0.0.1-8009"]
2014-06-23 20:02:11,830 [main] INFO  org.apache.catalina.startup.Catalina- Initialization processed in 2406 ms
2014-06-23 20:02:12,006 [main] INFO  org.apache.catalina.core.StandardService- Starting service Catalina
2014-06-23 20:02:12,007 [main] INFO  org.apache.catalina.core.StandardEngine- Starting Servlet Engine: Apache Tomcat/7.0.53
2014-06-23 20:02:12,093 [localhost-startStop-1] INFO  org.apache.catalina.startup.HostConfig- Deploying web application archive /opt/openkm-6.3.0-community/tomcat/webapps/OpenKM.war
2014-06-23 20:02:38,628 [localhost-startStop-1] INFO  org.apache.catalina.core.ContainerBase.[Catalina].[localhost].[/OpenKM]- No Spring WebApplicationInitializer types detected on classpath
@                                                                               @
"catalina.log" 786L, 174988C

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OpenKM is part of the management software. A management software is a program that facilitates the accomplishment of administrative tasks. OpenKM is a document management system that allows you to manage business content and workflow in a more efficient way. Document managers guarantee data protection by establishing information security for business content.