• Notifications are not working as expected.

  • We tried to make OpenKM as intuitive as possible, but an advice is always welcome.
We tried to make OpenKM as intuitive as possible, but an advice is always welcome.
Forum rules: Please, before asking something see the documentation wiki or use the search feature of the forum. And remember we don't have a crystal ball or mental readers, so if you post about an issue tell us which OpenKM are you using and also the browser and operating system version. For more info read How to Report Bugs Effectively.
 #25616  by markoweber
 
Hi,
i setup openkm 6.2.4 on a linux machine.

Now on first tests when i create as admin an document, and say "notificate user" and choose one to notify,
he dont get a msg displayed when he log in. also no msg on "subscription" with a test user on documents.

any ideas what i have misconfigured?

thanks

marko
 #25660  by jllort
 
Have change poll mail configuration in server.xml http://wiki.openkm.com/index.php/Tomcat ... figuration

If you've done, have you restarted service ? otherside it'll no take effect.
If you're done all, take a look in catalina.log when you do any notification if you're getting some error while openkm try to send mail.

About Us

OpenKM is part of the management software. A management software is a program that facilitates the accomplishment of administrative tasks. OpenKM is a document management system that allows you to manage business content and workflow in a more efficient way. Document managers guarantee data protection by establishing information security for business content.