• KM not working

  • Problems with installing OpenKM? No problemo, the solution is closer than you think.
Problems with installing OpenKM? No problemo, the solution is closer than you think.
Forum rules: Please, before asking something see the documentation wiki or use the search feature of the forum. And remember we don't have a crystal ball or mental readers, so if you post about an issue tell us which OpenKM are you using and also the browser and operating system version. For more info read How to Report Bugs Effectively.
 #23662  by titas
 
Hi openKM team,

i have install openKM openkm-6.2.17-windows-installer.exe. after install, i try to open http://localhost:8080/OpenKM/, but can not open.

how to solve this problem...please openKM team
 #23688  by jllort
 
Ensure your openkm installation path do not contains white spaces ( in windows there's some problem on it ). In download web page there's a suggestion about it. Reinstall appliation for example at c:\openkm
 #23715  by titas
 
I did it. But same problem.
Noted : Now I am using windows 7 32 bit.
 #23730  by jllort
 
The problem will be the memory ( by default comes greater for 32 bits ). Edit setenv.bat ( tomcat/bin/setenv.bat )

Modifica esto:
Code: Select all
set JAVA_OPTS=-Xms256m -Xmx2048m -XX:PermSize=256m -XX:MaxPermSize=512m -Djava.awt.headless=true -Dfile.encoding=utf-8
por
Code: Select all
set JAVA_OPTS=-Xms128m -Xmx1024m -XX:PermSize=128m -XX:MaxPermSize=256m -Djava.awt.headless=true -Dfile.encoding=utf-8
 #25018  by sonho
 
Why i can't run http://localhost:8080/OpenKM frome Chorme.
sourece: openkm-6.2.4-community-windows-installer.exe
Java SDK latest: jdk-7u25-windows-i586.exe

and i aredy install folder: c:\openKM but the program not running? I don't known reson why????? :evil:

My PC run: windowsXp sp3, 32 bit.

Plaease help me
 #25035  by jllort
 
open termina ( cmd )
go to c:\openkm\tomcat\bin
execute catalina.bat run

Tell me if in the log appears some error ( please do not close the terminal, openkm is not by default configured as service is something you should do. If you close terminal you're closing application ).
 #25273  by sonho
 
my JBOSS_Home is: c:\jboss\bin
my Tomcat_home is c:\tomcat

i try: config Tomcat like: "http://wiki.openkm.com/index.php/Config ... at_service " but openKM still not run

( Running as a Windows Service
Donwload and install 32-bit/64-bit Windows Service Installer from http://archive.apache.org/dist/tomcat/t ... .0.27/bin/
Simply uncompress and overwrite openkm tomcat bundle into exiting tomcat folder.)


my Java is: c:\Java\jre6 ( install frome jdk-6u45-windows-i586.exe 71.53MB)
path: %JAVA_HOME%\bin;.;%JBOSS_HOME%\bin;.;


please hel me.
After run c:\tomcat\bin\catalina.bat

I saw the cmd flash( terminal windows) a few second so fast that i could not see anything.

I think file catalina.bat did'nt run not successful.

I don't know resean why?
Please help me, i only the people starting ( amatuer).
 #25309  by jllort
 
Should be some error when executing catalina.bat, do not execute from explorer. Open a windows console. Go to the folder and then there execute:
catalina.bat run

I would like to see the error, because sure happens something, but executing from explore we can not see because is closing terminal.
 #25312  by sonho
 
thanks for jllort's support.

When i run console: catalina.bat run
I saw the error in the bottom console :

error occurred during initialization of VM
Could not reserve enough space for object heap
Could not create the Java virtual machine.

after i edit setenv.bat like:
"set JAVA_OPTS=-Xms256m -Xmx2048m -XX:PermSize=256m -XX:MaxPermSize=512m -Djava.awt.headless=true -Dfile.encoding=utf-8"

and run catalina.bat again
oh i saw console run many coomands, the last command is:

com.openkm.core.updateinfo- *** Update info activated ***

and i try run agian from Chorme: Localhost:8080/openKM" but
isee error like:

"HTTP Status 404 - /openKM/
type Status report
message /openKM/
description The requested resource (/openKM/) is not available.
Apache Tomcat/7.0.27"

link image:
Image

Image
and not saw any more.
Please help me
 #25326  by jllort
 
You have not written correctly, context in java are case sensitive, you must write localhost:8080/OpenKM with OKM uppercase.
 #25331  by sonho
 
Thank you very much mr Jllort.
But the new problem happen that is when i add file VietNam language finished but my VietNam language not show true.
(link: http://wiki.openkm.com/index.php/File:O ... _zh-VN.sql)
So I deleted id language that i have just add.
Then i add file language again but not completed an error like image.

Application error
Class: org.hibernate.exception.SQLGrammarException
Message: error executing work
Date: Sat Sep 07 11:05:21 ICT 2013

Image

And then i unistall openKM and reinstall again but the error is like description above.
 #25343  by jllort
 
Execute import from Administrator -> database query you'll see the line error and we will discover what has happened
 #25375  by sonho
 
thanks you jllor.
I fix the poblem but other problem happen, reason is UTP-F8 Unicode file.

and now othe problem when i try preview pdf file or office file.

error is conversion but i try configuration parameter but openKM not preview.

My OS is: windowsXP sp3, Open office install f:\openoffice4, pdf2swf install F:\SWFTools
 #25428  by jllort
 
Preview issue is other kind of question. Please do not merge several questions at same post, add new for preview with information about how have you configured.
 #25473  by ahmadrezaahmad
 
in my windows 7 32 bti not work,cmd log:
Code: Select all
c:\Program Files\openkm-6.2.4-community\tomcat\bin>catalina.bat
Using CATALINA_BASE:   "c:\Program Files\openkm-6.2.4-community\tomcat"
Using CATALINA_HOME:   "c:\Program Files\openkm-6.2.4-community\tomcat"
Using CATALINA_TMPDIR: "c:\Program Files\openkm-6.2.4-community\tomcat\temp"
Using JRE_HOME:        "C:\Program Files\openkm-6.2.4-community\java"
Using CLASSPATH:       "c:\Program Files\openkm-6.2.4-community\tomcat\bin\boots
trap.jar;c:\Program Files\openkm-6.2.4-community\tomcat\bin\tomcat-juli.jar"
Usage:  catalina ( commands ... )
commands:
  debug             Start Catalina in a debugger
  debug -security   Debug Catalina with a security manager
  jpda start        Start Catalina under JPDA debugger
  run               Start Catalina in the current window
  run -security     Start in the current window with security manager
  start             Start Catalina in a separate window
  start -security   Start in a separate window with security manager
  stop              Stop Catalina
  configtest        Run a basic syntax check on server.xml
  version           What version of tomcat are you running?

what shold i do?

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