regarding notify users

[ssprasad.e]

hi,
while uploading a document if i select notify users option then the notification not has been sent to the user .

can you people help me how to achieve it?



to which mail address that mail notification will go.... or how to configure the user to receive notification ...please help me?

[jllort]

Take a look here http://wiki.openkm.com/index.php/JBoss_ ... figuration

[ssprasad.e]

thank you for giving reply ... for my question.

i followed as u suggested ,but still i am getting problem...
my configurations like below:

Code: Select all

<mbean code="org.jboss.mail.MailService" name="jboss:service=OpenKM">
    <attribute name="JNDIName">java:/mail/OpenKM</attribute>
    <attribute name="User">sales</attribute>
    <attribute name="Password">XXXXXXX</attribute>
    <attribute name="Configuration">
      <configuration>
        <property name="mail.store.protocol" value="pop3"/>
        <property name="mail.transport.protocol" value="smtp"/>
        <property name="mail.user" value="sales@tsbcorp.com"/>
        <property name="mail.pop3.host" value="webmail.tsbcorp.com"/>
        <property name="mail.smtp.host" value="webmail.tsbcorp.com"/>
        <property name="mail.smtp.port" value="25"/>
        <property name="mail.from" value="sales@tsbcorp.com"/>
      <property name="mail.smtp.user" value="sales@tsbcorp.com"/>
      <property name="mail.smtp.password" value="XXXXX"/>
      <property name="mail.smtp.auth" value="true"/>
        
        <property name="mail.debug" value="true"/>
      </configuration>
    </attribute>
    <depends>jboss:service=Naming</depends>
  </mbean>

i am getting exception in server:

Code: Select all

18:22:06,828 INFO  [STDOUT] 250-home [183.83.61.25], this server offers 4 extensions
250-AUTH LOGIN
250-SIZE 9999360
250-HELP
250 AUTH=LOGIN
18:22:06,828 INFO  [STDOUT] DEBUG SMTP: Found extension "AUTH", arg "LOGIN"
18:22:06,828 INFO  [STDOUT] DEBUG SMTP: Found extension "SIZE", arg "9999360"
18:22:06,828 INFO  [STDOUT] DEBUG SMTP: Found extension "HELP", arg ""
18:22:06,828 INFO  [STDOUT] DEBUG SMTP: Found extension "AUTH=LOGIN", arg ""
18:22:06,828 INFO  [STDOUT] DEBUG SMTP: use8bit false
18:22:06,828 INFO  [STDOUT] MAIL FROM:<shyamsunder.elakapalli@tsbcorp.com>
18:22:07,109 INFO  [STDOUT] 250 Requested mail action okay, completed
18:22:07,109 INFO  [STDOUT] RCPT TO:<shyamsunder.elakapalli@tsbcorp.com>
18:22:07,546 INFO  [STDOUT] 554 The IP Address of the sender (183.83.61.25) was found in a DNS blacklist database and was therefore refused.
18:22:07,546 INFO  [STDOUT] DEBUG SMTP: Invalid Addresses
18:22:07,546 INFO  [STDOUT] DEBUG SMTP:   shyamsunder.elakapalli@tsbcorp.com
18:22:07,546 INFO  [STDOUT] DEBUG SMTP: Sending failed because of invalid destination addresses
18:22:07,546 INFO  [STDOUT] RSET
18:22:07,812 INFO  [STDOUT] 250 Requested mail action okay, completed
18:22:07,812 INFO  [STDOUT] javax.mail.SendFailedException: Invalid Addresses;
  nested exception is:
	com.sun.mail.smtp.SMTPAddressFailedException: 554 The IP Address of the sender (183.83.61.25) was found in a DNS blacklist database and was therefore refused.
18:22:07,812 INFO  [STDOUT] 	at com.sun.mail.smtp.SMTPTransport.rcptTo(SMTPTransport.java:1196)
18:22:07,812 INFO  [STDOUT] 	at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:584)
18:22:07,812 INFO  [STDOUT] 	at javax.mail.Transport.send0(Transport.java:169)
18:22:07,812 INFO  [STDOUT] 	at javax.mail.Transport.send(Transport.java:98)
18:22:07,812 INFO  [STDOUT] 	at com.openkm.util.MailUtils.send(MailUtils.java:299)

please help me

[randomagenda]

Hi,

I can see there is an error 'Sending failed because of invalid destination addresses'

What email address do you have set in the user's settings?

[randomagenda]

Hi,

I can see there is an error 'Sending failed because of invalid destination addresses'

What email address do you have set in the user's settings?

Actually further down there is "The IP Address of the sender (183.83.61.25) was found in a DNS blacklist database and was therefore refused."

This will be the cause of you problems I suspect

[ssprasad.e]

thank you for your reply.....
sir... with gmail account setting i am able to send notifications to users of site.

but in case of my website i had not able to send notifications ..... please help me my my website details.
smtp: webmail.tsbcorp.com
pop3: webmail.tsb.corp.com
username:shyamsunder.e@tsbcorp.com
password is:123456

please can u configure them plz.....

[randomagenda]

Hi,

It looks like you have already configured the notifications correctly

However the IP address "183.83.61.25" that is being used to send the email is on a spam black list (see below) you will need to either remove yourself from this list or use a different outbound gateway.

Spam Blacklist check for 183.83.61.25:


whois.rfc-ignorant.org has not blacklisted this IP
bl.spamcop.net has not blacklisted this IP
sbl.spamhaus.org has not blacklisted this IP
xbl.spamhaus.org has not blacklisted this IP
zen.spamhaus.org has blacklisted this IP and the response is 127.0.0.11
psbl.surriel.com has not blacklisted this IP"

This will probably be your hosting providers IP address, I assume that your email gateway password is not 123456 and you have changed it when posting to the forum!!!

You are probably finding Gmail works fine as their outbound email gateway is not on a spam blacklist list.