[Solved] okmAdmin can't log in

[kazevil]

Dear All,

I have seen that this question came already a lot, but unfortunately even if all the prior post I can't find a solution.

Once I have installed OpenKM 4.1, I can't log in with the user okmAdmin / admin. I always get Authentication error.
I tried to reinstall OpenKM now 3 o 4 times and I still get the same issue. I make a tail on server.log while trying to log in
but no new entry came in.

My configuration is the folllowing:

• Oracle Enterprise Linux 5.5
• Java-OpenJDK 1.6
• OpenKM-4.1_JBoss-4.2.3.GA

During the installation process, I made the following operations:

• Copy the zip file as root in /opt
• extract as root the zip file
• chown -R on OpenKM folder to give it to openkm linux user
• modify mail-services.xml
• modifiy OpenKM.cfg
• modifiy server.xml (to run on port 50001)
• start OpenKM with nohup ./bin/run.sh -b 0.0.0.0 &

As anybody an idea where I may have done a mistake or where I can check to find my issue?

Thanks a lot for your support

Kaz

[jllort]

We could try with java jdk not with open jdk ( in run.sh set the correct java home for sun jdk ).
Remember okmAdmin user is case sensitive
I recommend fresh OpenKM install to ensure all dbms etc... are empty

[kazevil]

Hi jllort

thanks for your feedback
I tried your advice, but I still have the same issue.

• I uninstalled java-openJDK
• Downloaded java JDK from SUN (Oracle) web site
• Installed Java
• Reinstalled OpenKM
• added JAVA_HOME=/usr/local/java/jdk1.6.0_22/ in $JBOSS_HOME/bin/run.sh

This what I have when doing java -version

Code: Select all

java version "1.6.0_22"
Java(TM) SE Runtime Environment (build 1.6.0_22-b04)
Java HotSpot(TM) Client VM (build 17.1-b03, mixed mode, sharing)

Anything else I could try/check?

Thanks

Kaz

[jllort]

With which database are you trying ? are you using default DBMS as OpenKM comes by default, you've not made any change on default configuration ?

[kazevil]

Hi jllort,

in fact I don't use database like MySql or any other. I just use the File System.
I didn't made any specific change. The own ones I made are:

• changing the mail servers and account settings in mail-services.xml
• Add parameters in OpenKM.cfg
• Change the port for OpenKM

I tried to reset the OpenKM.cfg file by settings only following parameters:

Code: Select all

restrict.file.mime=off 
restrict.file.extension=*~,*.bak,._* 
max.file.size=50 
default.lang=en-US 

Any other place I could check?

Regards

Kaz

[jllort]

Try selecting database user table, is shown here how doing it .... http://wiki.openkm.com/index.php/Browsi ... d_database

are any rows ?

[kazevil]

Hi,

thanks for your help. As still had issues with my installation, I decided to start once again from scratch.
I even downloaded the zip file again.
Everything works now! Don't know what went wrong the last time, but doesn't matter it works

Thanks for your help.

Kaz