Cant login following installation

[RussWhite]

I am trying to log into OpenKM using the username "okmadmin" and password "admin" but it's saying authentication error?

Also when i try to access the login from a different computer, i substitute "localhost" for the IP address of the machine running OpenKM but that does not work, i cant reach the login screen from any other computer?

Many thanks for your help

Russ.

[jllort]

username and password are case sensitity write "okmAdmin" with uppercase A

About accessing to other pc from network take a look here http://wiki.openkm.com/index.php/Test_O ... stallation ( all is on wiki well explained )

[RussWhite]

Thankyou, however I did read through the Wiki but maybe i'm missing the point here. I thought the purpose of this software was to provide a central access point for many users from many different computers to access documents stored in one central location. So how can multiple users from different computers all access OpenKM without having to use complicated command line switches etc??? i thought it would be a simple case of logging into a locally hosted service using a URL via a web browser, but the more i read the user guide and wiki, the more confused i become about how to make all this work????

I still cannot log into OpenKM using okmAdmin as it still says authentication error?

[jllort]

You're not doing something right. Take a look at server.log while jboss is starting to see if there's some error at start up time.
Really it's very easy starting up OpenKM, uncompress zip, have jre installed on your computer, run and authenticate, there's nothing else ... Take a look at starting log .. if you see the OpenKM screen there's nothing else. Have you installed OpenKM 4.1 ?

A DMS is application to store GB and Tera information, as you could image are not the most simpliest applications, needs some time to understand what you've got in your hands. There's a lot of documentation, probably you don't need all, but it's good idea to stay sometime reading it.

[schwank]

I am having the exact same issues as the OP. I have the complete application installed and configured on an Ubuntu 10.04 Server VM. I started the service with 'run.sh -b 0.0.0.0 &' to run it in the background.

I am able to bring up the login screen from my desktop machine, but login with the default 'okmAdmin' account (pwd:admin) fails with the 'Authentication Error' message.

The only error i can grep in the sever log is:

ERROR [org.apache.catalina.core.ContainerBase.[jboss.web].[localhost].[/OpenKM]] Servlet /OpenKM threw load() exception

Looking through the boot.log I see a few 'failed to find factory for event' but that is all. I did indeed install the java6 jdk and jre, after a bit of work to get the repo to show up.

I have done the install process three times now including forcing a reboot of the VM to no avail. Admittedly the quick install instructions are as easy as they can be, but unfortunately they don't result in a working app for me. At least one that you can login to. Any other ideas?

[jllort]

I have not any ideas about which is your problem, specially if it's a fresh installation. You could try stop jboss, delete repository folder and all OKM... files into server/default/hypersonic ( in order to create fresh databases )

Take a look at that databases in developer guide at wiki it's explained how to acessing database from browser in server.