Role notification not working

[kabtx]

I am using OpenKM 6.3.12 CE. I have it configured using ldap (active directory). Users and groups are imported fine. No problem with logins or security. The issue I have is that while I can send email to users, I cannot send to roles. If I try to send an email to a role exclusively, the Accept button does not become enabled when I move the role to the right pane as it does when I add a user.

When viewing the user list, it shows the email addresses. However, when I filter the user list on a role, the email column is blank. I don't know if this is the issue.

Thanks,
Keith

[jllort]

Please share some screenshots for better understanding

[kabtx]

The Accept button is not enabled after selecting a role to receive the email

Accept not enabled when role selected
Email 1.png (11.87 KiB) Viewed 379 times

When showing all users, the email addresses are shown.

Email when filtering by all
Email 3.png (365.92 KiB) Viewed 379 times

When filtering by a role, no email addresses are shown.

No email when filtering by role
Email 2.png (22.93 KiB) Viewed 379 times

I wonder if the fact that ne email addresses are shown when filtering by role has something to do with not being able to send email/notifications to roles.

Keith