Online demo
Download
Contact

Because information matters

  • Failing to import email - Subject isn't NULL

  • OpenKM has many interesting features, but requires some configuration process to show its full potential.
It is currently Sat Jun 14, 2025 1:09 pm

Failing to import email - Subject isn't NULL

OpenKM has many interesting features, but requires some configuration process to show its full potential.
Forum rules: Please, before asking something see the documentation wiki or use the search feature of the forum. And remember we don't have a crystal ball or mental readers, so if you post about an issue tell us which OpenKM are you using and also the browser and operating system version. For more info read How to Report Bugs Effectively.
 Reply

Failing to import email - Subject isn't NULL

 #54773  by rosario
 
Hello all,

I'm running OpenKM Version: 6.3.11 (build: d7abb25) on top of Ubuntu 20.04.06 and tomcat 8.5.34

Trying to access mail server via IMAP, test successfull.

There are about 90,000 emails on the tested account, import still ongoing.

For each email I get the following from /home/openkm/tomcat/logs/openkm.log but no mail is visible on OpenKM.

Code: Select all
...
2024-06-19 17:32:45,840 [Thread-759] [] INFO  com.openkm.util.MailUtils - ======= ======= 17576 ======= =======
2024-06-19 17:32:45,840 [Thread-759] [] INFO  com.openkm.util.MailUtils - Folder: INBOX
2024-06-19 17:32:45,850 [Thread-759] [] INFO  com.openkm.util.MailUtils - Subject: Social Media Marketing: Pinterest 101
2024-06-19 17:32:45,851 [Thread-759] [] INFO  com.openkm.util.MailUtils - From: Shopify Digest <welcome@email.shopify.com>
2024-06-19 17:32:45,851 [Thread-759] [] INFO  com.openkm.util.MailUtils - Received: Wed Mar 15 19:07:59 CET 2017
2024-06-19 17:32:45,851 [Thread-759] [] INFO  com.openkm.util.MailUtils - Sent: Wed Mar 15 19:07:47 CET 2017
2024-06-19 17:32:46,198 [Thread-759] [] INFO  c.o.m.db.stuff.DbSimpleAccessManager - ***************************
2024-06-19 17:32:46,198 [Thread-759] [] INFO  c.o.m.db.stuff.DbSimpleAccessManager - ***************************
2024-06-19 17:32:46,198 [Thread-759] [] WARN  c.o.m.db.stuff.DbSimpleAccessManager - com.openkm.module.db.stuff.DbSimpleAccessManager -> isGranted (DbSimpleAccessManager.java:67)
2024-06-19 17:32:46,198 [Thread-759] [] WARN  c.o.m.db.stuff.DbSimpleAccessManager - com.openkm.module.db.stuff.SecurityHelper -> checkRead (SecurityHelper.java:98)
2024-06-19 17:32:46,199 [Thread-759] [] WARN  c.o.m.db.stuff.DbSimpleAccessManager - com.openkm.dao.NodeFolderDAO -> findByPk (NodeFolderDAO.java:202)
2024-06-19 17:32:46,199 [Thread-759] [] WARN  c.o.m.db.stuff.DbSimpleAccessManager - com.openkm.module.db.DbFolderModule -> create (DbFolderModule.java:84)
2024-06-19 17:32:46,199 [Thread-759] [] WARN  c.o.m.db.stuff.DbSimpleAccessManager - com.openkm.api.OKMFolder -> createSimple (OKMFolder.java:68)
2024-06-19 17:32:46,199 [Thread-759] [] WARN  c.o.m.db.stuff.DbSimpleAccessManager - com.openkm.api.OKMFolder -> createMissingFolders (OKMFolder.java:200)
2024-06-19 17:32:46,199 [Thread-759] [] WARN  c.o.m.db.stuff.DbSimpleAccessManager - com.openkm.util.MailUtils -> importMessages (MailUtils.java:607)
2024-06-19 17:32:46,199 [Thread-759] [] WARN  c.o.m.db.stuff.DbSimpleAccessManager - com.openkm.util.MailUtils -> importMessages (MailUtils.java:527)
2024-06-19 17:32:46,199 [Thread-759] [] WARN  c.o.m.db.stuff.DbSimpleAccessManager - com.openkm.core.UserMailImporter -> runAs (UserMailImporter.java:80)
2024-06-19 17:32:46,199 [Thread-759] [] WARN  c.o.m.db.stuff.DbSimpleAccessManager - com.openkm.core.UserMailImporter -> run (UserMailImporter.java:51)
2024-06-19 17:32:46,199 [Thread-759] [] WARN  c.o.m.db.stuff.DbSimpleAccessManager - com.openkm.util.ExecutionUtils -> runScript (ExecutionUtils.java:106)
2024-06-19 17:32:46,199 [Thread-759] [] WARN  c.o.m.db.stuff.DbSimpleAccessManager - com.openkm.core.Cron$RunnerBsh -> run (Cron.java:99)
2024-06-19 17:32:46,199 [Thread-759] [] INFO  c.o.m.db.stuff.DbSimpleAccessManager - ***************************
2024-06-19 17:32:46,199 [Thread-759] [] INFO  c.o.m.db.stuff.DbSimpleAccessManager - ***************************
2024-06-19 17:32:46,201 [Thread-759] [] WARN  com.openkm.util.MailUtils - null
java.lang.NullPointerException: null
2024-06-19 17:32:48,538 [Thread-759] [] INFO  com.openkm.util.MailUtils - ======= ======= 17577 ======= =======
....
Subject isn't null in any of those messages.

As you can see there is no further details in between java.lang.NullPointerException: null and the following mail log.

Any suggestion?

Thanks
Rosario

[EDIT]
If it might be of any relevance, I had replaced the pdfjs with the latest from https://github.com/mozilla/pdf.js/relea ... 6-dist.zip
to fix the preview issue.

Re: Failing to import email - Subject isn't NULL

 #54775  by rosario
 
Nevermind.

The issue was precisely because I replaced both

/home/openkm/tomcat/webapps/OpenKM/preview/build and pdfjs

with the downloaded ones, instead of being more careful in merging the new pdfjs within the old directory.

I'll figure it out.

Thanks anyway for your attention.
Rosario
 Reply
 Return to “Configuration”

Favorites

About Us

OpenKM is part of the management software. A management software is a program that facilitates the accomplishment of administrative tasks. OpenKM is a document management system that allows you to manage business content and workflow in a more efficient way. Document managers guarantee data protection by establishing information security for business content.

Powered By phpBB -
 ©OpenKM 2021
 - All times are UTC -