• Downloading Documents with Joomla Explorer in Firefox

  • We tried to make OpenKM as intuitive as possible, but an advice is always welcome.
We tried to make OpenKM as intuitive as possible, but an advice is always welcome.
Forum rules: Please, before asking something see the documentation wiki or use the search feature of the forum. And remember we don't have a crystal ball or mental readers, so if you post about an issue tell us which OpenKM are you using and also the browser and operating system version. For more info read How to Report Bugs Effectively.
 #42357  by ErikdeW84
 
Hello All,

I've got a little problem with downloading documents with the Joomla Explorer using Firefox.
Error_Joomla_Explorer.png
Error_Joomla_Explorer.png (44.96 KiB) Viewed 2103 times
For some reason Firefox thinks this is a html document. And if I choose OK it will open in MS Word, but then .htm is added to the filename.
And if I download a Excel file, it will also open in MS Word, because Firefox wants to open .htm files in MS Word.

Does anyone have an idea how to solve this?


Thanks in advance.

Best regards,

Erik
 #42362  by jllort
 
With chrome goes right ?
Which joomla explorer are you using ( in combination with what joomla version )
Which firefox version are you using ? have you tried in other computer ?
 #42368  by ErikdeW84
 
Yes in Chrome or Internet Explorer it works fine.
I'm using Joomla version 3.6.2 and Explorer version 2.0.3
The version of Firefox I use is 49.0.1. The IT-department wants everybody to use Firefox, so switching is browser isn't preferable.
Yes I checked with some collegues if they have the same problem. I first thought it might have something to do with the MIME-types config from Apache, but that seems OK. And I did some searching on the internet, but I couldn't find anything useful.


Best regards,


Erik
 #42374  by jllort
 
I have checked and my first impression is that we might have a bug in our side, probably we are not injecting the correctly mime type. We will investigate it.

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OpenKM is part of the management software. A management software is a program that facilitates the accomplishment of administrative tasks. OpenKM is a document management system that allows you to manage business content and workflow in a more efficient way. Document managers guarantee data protection by establishing information security for business content.