How long before getting an email reply?

[khodges]

I have requested pricing for the Pro version through email. I tried calling the New York number, but only get a recorded message. Is there a direct number in the US to speak to a rep? Or can someone please get back to me through email.

Thank you.

[jllort]

First of all apologies for the inconvenience. If you at the bottom in our website there's a telephone number in USA:
USA: Please call +1 800 793 8369.
Office Hours:
Monday - Friday: 08:00 am - 17:00 pm EST for immediate assistance.

If you have some throuble with it, please fill our website contact form at https://www.openkm.com/en/contact.html and in the next 24h ( working day ) we will contact with. ( if you have some problem on it, please advice me and I will contact with you directly using the mail address you used for adding this post, do not make public, is not necessary I have access to it ! )