• Uploaded Size in Status Bar Stays at 0 bytes

  • We tried to make OpenKM as intuitive as possible, but an advice is always welcome.
We tried to make OpenKM as intuitive as possible, but an advice is always welcome.
Forum rules: Please, before asking something see the documentation wiki or use the search feature of the forum. And remember we don't have a crystal ball or mental readers, so if you post about an issue tell us which OpenKM are you using and also the browser and operating system version. For more info read How to Report Bugs Effectively.
 #41029  by jcropper
 
I have searched the documentation and these forums, but can't seem to find an answer on why this installation will not update to show the amount of space has been used per user in the repository. Below is a screenshot of the dashboard. Files have been uploaded by myself, but the status bar is still showing 0 bytes. This is version 6.3.0. This is the community version. Any help would be greatly appreciated.
Capture.PNG
Capture.PNG (84.71 KiB) Viewed 2994 times
 #41036  by jllort
 
Seems there's a problem calculating use size. I suggest upgrade to 6.3.1 because in that version we have corrected some bugs, however go to Administration > crontab and execute a task named "Refresh User Items" and after "User Items Serialize". These refreshing the assigned repository size for user.

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OpenKM is part of the management software. A management software is a program that facilitates the accomplishment of administrative tasks. OpenKM is a document management system that allows you to manage business content and workflow in a more efficient way. Document managers guarantee data protection by establishing information security for business content.