• Preview on Host Stopped Working

  • OpenKM has many interesting features, but requires some configuration process to show its full potential.
OpenKM has many interesting features, but requires some configuration process to show its full potential.
Forum rules: Please, before asking something see the documentation wiki or use the search feature of the forum. And remember we don't have a crystal ball or mental readers, so if you post about an issue tell us which OpenKM are you using and also the browser and operating system version. For more info read How to Report Bugs Effectively.
 #40314  by bradp
 
Hello,

I am using OpenKM version 6.3.0 build 8156 on a Windows 7 32-Bit virtual machine. On the host machine I did have the preview tab working but then in the process of trying to get the scanner utility working the preview has stopped working.
I installed a TWAIN driver, OKMScanner and reinstalled .NET 4.0 and .NET 2.0 (according to http://wiki.openkm.com/index.php/Scanner_Client but OKMScanner still would not work. Then I noticed that preview had stopped working.
I uninstalled OKMScanner and the TWAIN driver but the preview is still not working.
If I log into OpenKM from another machine though the preview works. I can also still convert to PDF on the host machine. I was wondering what else could have stopped the preview pane from working. Thanks.
 #40321  by jllort
 
OKMScanner has not relation with preview. Preview from browser need you have enabled macromedia flash player, be sure your browser is not stopping it. If you have problems to get OKMScanner running, please add other post and we'll try to help on it.
 #40325  by bradp
 
That seemed to be the issue. It was working in Internet Explorer but not Chrome. I uninstalled and reinstalled Chrome and it appears to be working now. Thank you very much.

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OpenKM is part of the management software. A management software is a program that facilitates the accomplishment of administrative tasks. OpenKM is a document management system that allows you to manage business content and workflow in a more efficient way. Document managers guarantee data protection by establishing information security for business content.