OpenKm cant access data

[BobeM]

Hello.
I wonder if any one can help me.
I had OpenKM running perfectly but all of a sudden it collapsed with "an application error
Lucky enough I had backed up the whole tomcat folder 2 days before.
so what i did to restore openkm was, to download the smart installer exe and re install it.
the problem is that when I replace the back the tomcat folder to substitute the new create tomcat folder it does not load the original files.It seems to be loading the default files that come with the installer

please help me re establish my file server
attached is the error screen it would display

[jllort]

What openkm version are you using ?
How many days you get it running, do you got important information into ? do you got a backup ?
Did you changed default database for other like MySQL etc... ?

1- stop openkm
2- go to $TOMCAT/logs/ and remove all files into
3- start openkm
4- try to log ( you'll the error )
5- stop openkm

Post here the catalina.log file into a zip

[BobeM]

thank you very much #jllort
I did as you instructed and attached is the catalina.log zip as you requested.
However,I would like to further update you on what we have done
As I mentioned, we reinstalled openkm and we can successfully login as okmAdmin. We tried using the import tool to import the tomcat folder that we had backed up. However, we do not see any success. Openkm still displays the default folder structure. We also checked the config file to make sure that the database was not being re-written.
Should I be importing the Repository folder instead rather than the whole tomcat folder? I will try this later today.
If that fails, how can I get this database imported (including usernames and passwords)?
Thanks again!

[jllort]

It seems an error is shown in log:

Code: Select all

java.net.BindException: Address already in use /0.0.0.0:8080

That means you got other application yet ready binding on port 8080 and OpenKM can not binding this. Two options, stop the other application or change tomcat ports http://wiki.openkm.com/index.php/Severa ... ame_server