• unable to login as a user

  • Problems with installing OpenKM? No problemo, the solution is closer than you think.
Problems with installing OpenKM? No problemo, the solution is closer than you think.
Forum rules: Please, before asking something see the documentation wiki or use the search feature of the forum. And remember we don't have a crystal ball or mental readers, so if you post about an issue tell us which OpenKM are you using and also the browser and operating system version. For more info read How to Report Bugs Effectively.
 #3339  by scs
 
I am new in this OpenKM world. I have just installed it by following the \"Quick install guide\". It seems went well. When I use Firefox to access \"http://localhost:8080/OpenKM/\", the login page shows up and I could use admin/admin to login. However, I could not login as any other user.

1. I have added a new user \"user01\" with password \"abc\".
2. After logout from admin/admin, I have tried to login as user01/abc. It shows \"Authentication Error\".
3. I have first tried JAVA 1.6 then switch to 1.5 but still get the same response. :(

Is there any thing need to do after the \"quick installation\"?
(BTW, the platform is WindowsXP).

Please help. Thanks!
 #3353  by jllort
 
Have you assigned the UserRole grant to this user ? It\'s mandatory, is the grant to connect to openkm.
 #3358  by lhp83d
 
I thought I had, but I hadn\'t. I pressed the update button, and not the \"add\" button. Thanks a lot.
 #3359  by scs
 
:) :) :)

It works. I did make the same mistake :P --> assign the role but did not click the \"add\".

user01/abc can login without issue now. Thanks a lot. :)

About Us

OpenKM is part of the management software. A management software is a program that facilitates the accomplishment of administrative tasks. OpenKM is a document management system that allows you to manage business content and workflow in a more efficient way. Document managers guarantee data protection by establishing information security for business content.