• cant connect over network

  • Problems with installing OpenKM? No problemo, the solution is closer than you think.
Problems with installing OpenKM? No problemo, the solution is closer than you think.
Forum rules: Please, before asking something see the documentation wiki or use the search feature of the forum. And remember we don't have a crystal ball or mental readers, so if you post about an issue tell us which OpenKM are you using and also the browser and operating system version. For more info read How to Report Bugs Effectively.
 #3165  by taran0
 
hi

hope someone can help me with this, its prob something really simple that i need to do.

I have OPENKM running on our internal Microsoft windows server 2003,
when i access localhost:8080/OpenKM it works fine on the server

But i cant access it from other machines on the network. The server has iis running on port 80 and we access that through typing in sbs2003 (not localhost) form all machines.

i have tried using the ip address or sbs2003 but i cant get to jboss or OpenKM. I can access the iis web server page by just typing in the ip address.

how can i access OpenKM from other machines, is it a setting i need to change or do i need to use another url.

would really appreciate some help on this as i have searched but can\'t find the answer.

Thanks
Taran
 #3166  by djdifulvio
 
Start it with the following:

run -b 0.0.0.0

And that will solve your problems. Let me know if you get the OCR working in Windows.
 #3175  by taran0
 
thanks for the help.

that partially worked, i can now access the frontend from the other machines by using
http://sbs2003:8080/OpenKM/

but cant access it from the server - the server shows me the jboss page when i go to localhost:8080 but when i go to localhost:8080/OpenKM/ it says \"HTTP Status 404\"
\"the requested resource /OpenKM/ is not available\"

also from other machines i cant login using admin admin

to clarify i used your command -b 0.0.0.0 in the bin folder using command prompt.
 #3176  by djdifulvio
 
Well, had you also tried just using: http://127.0.0.1:8080/OpenKM/

Using the host name \"localhost\" requires that you have the default entry in your hosts file still, which I assume you do, so it makes it stranger why it is not connecting from the server. Can you ping \"localhost\" from the server? Did you try just using its real host name or IP address; you get nothing special connecting using \"localhost\" or \"127.0.0.1\"

The \"-b 0.0.0.0\" command just opens the web server to accepting connections from any IP address, otherwise it would only allow connection from the server; well normally.

Lastly, if you try to connect just to http://anything:8080/ do you get the JBoss page or yet another 404?
 #3177  by taran0
 
actually its working on both ends now

i just restarted the server and its working great, just have to work out how to use it now

thanks very much for your help. really appreciate it.

taran

Taran

About Us

OpenKM is part of the management software. A management software is a program that facilitates the accomplishment of administrative tasks. OpenKM is a document management system that allows you to manage business content and workflow in a more efficient way. Document managers guarantee data protection by establishing information security for business content.