• Issues in Uploading a document

  • We tried to make OpenKM as intuitive as possible, but an advice is always welcome.
We tried to make OpenKM as intuitive as possible, but an advice is always welcome.
Forum rules: Please, before asking something see the documentation wiki or use the search feature of the forum. And remember we don't have a crystal ball or mental readers, so if you post about an issue tell us which OpenKM are you using and also the browser and operating system version. For more info read How to Report Bugs Effectively.
 #31638  by avineonindiauser
 
Hi,
First off; I am using OpenKM 6.3 and Tomcat 7 on a Chrome browser (Version 41).
I am using a Win7 (64-bit) machine. I have tried creating a folder (by the name "test" in 'My documents' section in OpenKM) and added a document from my desktop. Although the status bar says that the document has been uploaded successfully, I cannot find my document in the folder. Morever, it pops up a server warning with error code "002006" where 002 is "Some problem getting documents to server." and 006 is "Caused by general cause."
Now, when I extract the created folder (test) to my machine, I can see the uploaded document. Also, when I try uploading the same document twice- it gives me a warning that the document already exists. Why can't I see the contents of my folder? Following images show the warnings that have been popping while I was using OpenKM!

Thanks in advance!
error1.png
error1.png (215.59 KiB) Viewed 2400 times
error2.png
error2.png (224 KiB) Viewed 2400 times
error3.png
error3.png (220.63 KiB) Viewed 2400 times
 #31663  by jllort
 
Post the error is shown in catalina.log file $TOMCAT_HOME/logs/catalina.log ( only the section where is shown the error please ).
 #32910  by avineonindiauser
 
Hi,
I now have a new issue!
I have tried starting the catalina.bat file from the command prompt to use OpenKM.
I have been following the same procedure everytime to start openKM. Howver, today I seem to be encountering this issue:
Capture.JPG
Capture.JPG (20.41 KiB) Viewed 2388 times

Can anyone help? Oh! the last time when I had issues in starting OpenKM, I had deleted catalina.log file, and no new log file has been generated thereafter
 #36699  by avineonindiauser
 
Erro2.jpg
Erro2.jpg (57.5 KiB) Viewed 2380 times
Should I be concerned about these warning messages?
I am not sure if it's because of these issues, but none of the documents that I have uploaded get displayed.
Also, catalina.log file is not getting generated anymore !


Please help, thanks in advance!
 #37378  by jllort
 
Seems something wrong has happened to your application. Is not good idea merge several questions on same post. Please for each new problem add new post ( there upload your catalina.log file, first stop openkm, remove catalina.log file, and then start openkm, and when you got the error stop application again and create a new post with that log ).

About Us

OpenKM is part of the management software. A management software is a program that facilitates the accomplishment of administrative tasks. OpenKM is a document management system that allows you to manage business content and workflow in a more efficient way. Document managers guarantee data protection by establishing information security for business content.