• Problem with downloaded filename in IE

  • We tried to make OpenKM as intuitive as possible, but an advice is always welcome.
We tried to make OpenKM as intuitive as possible, but an advice is always welcome.
Forum rules: Please, before asking something see the documentation wiki or use the search feature of the forum. And remember we don't have a crystal ball or mental readers, so if you post about an issue tell us which OpenKM are you using and also the browser and operating system version. For more info read How to Report Bugs Effectively.
 #31052  by iHarry
 
Hello.

I have OpenKM Version: 6.3.0 (build: 8156) installed on Windows Server 2008.
All going ok so far except one thing.
Downloaded files that have name containing cyrillic symbols saves with wrong name.
For example:
Code: Select all
=_UTF-8_B_0YTQsNC50LsucGRm_=
Correct name is:
Code: Select all
файл.pdf
This bug occurs on IE 8, 9, 10, 11. On Google Chrome it saved with correct name.
Thank you.
Sorry for my english.
 #31079  by jllort
 
Can you test in our online demo. In case the error exists there, tell us the path of the document and also we will reproduce the problem.
 #31100  by pavila
 
I've also tested with Firefox and works fine. Seems only related to IExplorer. I don't recommend using IE: it's buggy and slow.

Anyway I've found a way to handle this problem. Try with next day nightbuild and confirm if it's solved.

Regards.
 #31131  by jllort
 
Latest IE version comes with emulation of older versions, compatibility, etc... We've observated some problem on default IE configuration. I've take a fast look and doing minimal changes on the configuration you'll get it going right. Open administrative tools ( IE ) there's some menu called emulation or similar -> there you can change two parameters ( document agent, and document mode ) set both to version 10. After this change the download will be with correct name.

We encourage do not use IE family, as written my colleague is a buggy software, with a lot of security holes, bad performance and some tedious problems like what you've found.
 #31172  by iHarry
 
Thank you very much for your reply.
How can I prevent users to enter the system from IE?
They all have Chrome installed but someone can mistakenly open the link in IE.
May be there are opportunity to show message like "that this link must be opened in Google Chrome"?

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OpenKM is part of the management software. A management software is a program that facilitates the accomplishment of administrative tasks. OpenKM is a document management system that allows you to manage business content and workflow in a more efficient way. Document managers guarantee data protection by establishing information security for business content.