Hi,
I am absolutely brand new to the world of DMS's and especially to OpenKM. I have managed to install it on our file server however am facing some strange issues.
1. I cannot update a file, the option is greyed out.
2. Whenever I download a microsoft word or excel file, the file doesn't open. Even when i convert it into pdf.
3. Where do I enter all those commands given in the configuration manual to configure OpenKM?
4. From what I have read so far, OpenKM does not use the files, folders already placed in the file server but in fact we have to import the files and folders into OpenKM's repository. Doesn't that sort of result in duplication? Also, once the entire file storage has been moved into the DMS, its updated within the DMS or does it update the actual file placed on the old file server?
Sorry for the questions but need your help urgently. Most grateful.
I am absolutely brand new to the world of DMS's and especially to OpenKM. I have managed to install it on our file server however am facing some strange issues.
1. I cannot update a file, the option is greyed out.
2. Whenever I download a microsoft word or excel file, the file doesn't open. Even when i convert it into pdf.
3. Where do I enter all those commands given in the configuration manual to configure OpenKM?
4. From what I have read so far, OpenKM does not use the files, folders already placed in the file server but in fact we have to import the files and folders into OpenKM's repository. Doesn't that sort of result in duplication? Also, once the entire file storage has been moved into the DMS, its updated within the DMS or does it update the actual file placed on the old file server?
Sorry for the questions but need your help urgently. Most grateful.