• some help

  • Problems with installing OpenKM? No problemo, the solution is closer than you think.
Problems with installing OpenKM? No problemo, the solution is closer than you think.
Forum rules: Please, before asking something see the documentation wiki or use the search feature of the forum. And remember we don't have a crystal ball or mental readers, so if you post about an issue tell us which OpenKM are you using and also the browser and operating system version. For more info read How to Report Bugs Effectively.
 #30742  by awiqar
 
Hi,
I am absolutely brand new to the world of DMS's and especially to OpenKM. I have managed to install it on our file server however am facing some strange issues.

1. I cannot update a file, the option is greyed out.
2. Whenever I download a microsoft word or excel file, the file doesn't open. Even when i convert it into pdf.
3. Where do I enter all those commands given in the configuration manual to configure OpenKM?
4. From what I have read so far, OpenKM does not use the files, folders already placed in the file server but in fact we have to import the files and folders into OpenKM's repository. Doesn't that sort of result in duplication? Also, once the entire file storage has been moved into the DMS, its updated within the DMS or does it update the actual file placed on the old file server?

Sorry for the questions but need your help urgently. Most grateful.
 #30757  by jllort
 
1- Any files upload to openkm is stored into OpenKM datastore ( normally files system, can switch to database but we do not suggest it ) at $tomcat/repository/datastore ( in a non human format )
2- About grey option to upload file, that's should be caused because you do not have enought privileges on that folder ( do some screenshot and we'll help up understand better what happens ).
3- Live edit is only available on profesional version, on community you download files locally and then edit and upload again. Also you could use openkm microsoft addin you can download from here http://www.openkm.com/en/download-english.html and take a look at video here https://www.youtube.com/watch?v=6THTqfSP8kY

About Us

OpenKM is part of the management software. A management software is a program that facilitates the accomplishment of administrative tasks. OpenKM is a document management system that allows you to manage business content and workflow in a more efficient way. Document managers guarantee data protection by establishing information security for business content.