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  • Unable to import email for user - reg.

  • OpenKM has many interesting features, but requires some configuration process to show its full potential.
It is currently Sun Apr 19, 2026 5:05 pm

Unable to import email for user - reg.

OpenKM has many interesting features, but requires some configuration process to show its full potential.
Forum rules: Please, before asking something see the documentation wiki or use the search feature of the forum. And remember we don't have a crystal ball or mental readers, so if you post about an issue tell us which OpenKM are you using and also the browser and operating system version. For more info read How to Report Bugs Effectively.
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Unable to import email for user - reg.

 #29371  by kvijay
 
i installed openkm6.3 community edition, i am facing problem while importing emails for users folders. the error shows as below:

When i try to Force user mail import the following error is displayed for all the two users:
=========================================================
Id: 3, User: kv1422, Error: Connection timed out: connect
Id: 4, User: okmAdmin, Error: Connection timed out: connect
============================================================
The error at log is as below:
==============================================================================================================
Code: Select all
URL [file:/C:/openkm630c/tomcat/webapps/OpenKM/WEB-INF/classes/dozerBeanMapping.xml] to load custom xml mappings
2014-07-19 06:45:51,467 [http-bio-0.0.0.0-8080-exec-3] INFO org.dozer.loader.CustomMappingsLoader- Successfully loaded custom xml mappings from URL: [file:/C:/openkm630c/tomcat/webapps/OpenKM/WEB-INF/classes/dozerBeanMapping.xml]
2014-07-19 06:45:51,968 [http-bio-0.0.0.0-8080-exec-5] INFO com.openkm.vernum.VersionNumerationFactory- VersionNumerationAdapter: com.openkm.vernum.MajorMinorVersionNumerationAdapter
2014-07-19 06:49:57,201 [Update Info] INFO com.openkm.core.UpdateInfo- *** UpdateInfo activated ***
2014-07-19 06:49:57,653 [Update Info] INFO com.openkm.util.Update- checkVersion: 
2014-07-19 07:00:00,182 [Thread-25] INFO com.openkm.core.UserMailImporter- *** User mail importer activated ***
2014-07-19 07:00:21,654 [Thread-25] ERROR com.openkm.util.MailUtils- Connection timed out: connect
javax.mail.MessagingException: Connection timed out: connect;
nested exception is:
Java.net.ConnectException: Connection timed out: connect
at com.sun.mail.imap.IMAPStore.protocolConnect(IMAPStore.Java:670)
at javax.mail.Service.connect(Service.Java:295)
at javax.mail.Service.connect(Service.Java:176)
at com.openkm.util.MailUtils.importMessages(MailUtils.Java:581)
at com.openkm.core.UserMailImporter.runAs(UserMailImporter.Java:95)
at com.openkm.core.UserMailImporter.run(UserMailImporter.Java:66)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.Java:57)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.Java:43)
at Java.lang.reflect.Method.invoke(Method.Java:606)
at bsh.Reflect.invokeMethod(Reflect.Java:134)
at bsh.Reflect.invokeObjectMethod(Reflect.Java:80)
at bsh.BSHPrimarySuffix.doName(BSHPrimarySuffix.Java:176)
at bsh.BSHPrimarySuffix.doSuffix(BSHPrimarySuffix.Java:120)
at bsh.BSHPrimaryExpression.eval(BSHPrimaryExpression.Java:80)
at bsh.BSHPrimaryExpression.eval(BSHPrimaryExpression.Java:47)
at bsh.Interpreter.eval(Interpreter.Java:645)
at bsh.Interpreter.eval(Interpreter.Java:739)
at bsh.Interpreter.eval(Interpreter.Java:728)
at com.openkm.util.ExecutionUtils.runScript(ExecutionUtils.Java:112)
at com.openkm.core.Cron$RunnerBsh.run(Cron.Java:103)
at Java.lang.Thread.run(Thread.Java:745)
Caused by: Java.net.ConnectException: Connection timed out: connect
at Java.net.DualStackPlainSocketImpl.connect0(Native Method)
at Java.net.DualStackPlainSocketImpl.socketConnect(DualStackPlainSocketImpl.Java:79)
at Java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.Java:339)
at Java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.Java:200)
at Java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.Java:182)
at Java.net.PlainSocketImpl.connect(PlainSocketImpl.Java:172)
at Java.net.SocksSocketImpl.connect(SocksSocketImpl.Java:392)
at Java.net.Socket.connect(Socket.Java:579)
at Java.net.Socket.connect(Socket.Java:528)
at com.sun.mail.util.SocketFetcher.createSocket(SocketFetcher.Java:321)
at com.sun.mail.util.SocketFetcher.getSocket(SocketFetcher.Java:237)
at com.sun.mail.iap.Protocol.<init>(Protocol.Java:116)
at com.sun.mail.imap.protocol.IMAPProtocol.<init>(IMAPProtocol.Java:115)
at com.sun.mail.imap.IMAPStore.newIMAPProtocol(IMAPStore.Java:685)
at com.sun.mail.imap.IMAPStore.protocolConnect(IMAPStore.Java:636)
... 21 more
2014-07-19 07:00:42,664 [Thread-25] ERROR com.openkm.util.MailUtils- Connection timed out: connect
javax.mail.MessagingException: Connection timed out: connect;
nested exception is:
Java.net.ConnectException: Connection timed out: connect
at com.sun.mail.imap.IMAPStore.protocolConnect(IMAPStore.Java:670)
at javax.mail.Service.connect(Service.Java:295)
at javax.mail.Service.connect(Service.Java:176)
at com.openkm.util.MailUtils.importMessages(MailUtils.Java:581)
at com.openkm.core.UserMailImporter.runAs(UserMailImporter.Java:95)
at com.openkm.core.UserMailImporter.run(UserMailImporter.Java:66)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.Java:57)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.Java:43)
at Java.lang.reflect.Method.invoke(Method.Java:606)
at bsh.Reflect.invokeMethod(Reflect.Java:134)
at bsh.Reflect.invokeObjectMethod(Reflect.Java:80)
at bsh.BSHPrimarySuffix.doName(BSHPrimarySuffix.Java:176)
at bsh.BSHPrimarySuffix.doSuffix(BSHPrimarySuffix.Java:120)
at bsh.BSHPrimaryExpression.eval(BSHPrimaryExpression.Java:80)
at bsh.BSHPrimaryExpression.eval(BSHPrimaryExpression.Java:47)
at bsh.Interpreter.eval(Interpreter.Java:645)
at bsh.Interpreter.eval(Interpreter.Java:739)
at bsh.Interpreter.eval(Interpreter.Java:728)
at com.openkm.util.ExecutionUtils.runScript(ExecutionUtils.Java:112)
at com.openkm.core.Cron$RunnerBsh.run(Cron.Java:103)
at Java.lang.Thread.run(Thread.Java:745)
Caused by: Java.net.ConnectException: Connection timed out: connect
at Java.net.DualStackPlainSocketImpl.connect0(Native Method)
at Java.net.DualStackPlainSocketImpl.socketConnect(DualStackPlainSocketImpl.Java:79)
at Java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.Java:339)
at Java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.Java:200)
at Java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.Java:182)
at Java.net.PlainSocketImpl.connect(PlainSocketImpl.Java:172)
at Java.net.SocksSocketImpl.connect(SocksSocketImpl.Java:392)
at Java.net.Socket.connect(Socket.Java:579)
at Java.net.Socket.connect(Socket.Java:528)
at com.sun.mail.util.SocketFetcher.createSocket(SocketFetcher.Java:321)
at com.sun.mail.util.SocketFetcher.getSocket(SocketFetcher.Java:237)
at com.sun.mail.iap.Protocol.<init>(Protocol.Java:116)
at com.sun.mail.imap.protocol.IMAPProtocol.<init>(IMAPProtocol.Java:115)
at com.sun.mail.imap.IMAPStore.newIMAPProtocol(IMAPStore.Java:685)
at com.sun.mail.imap.IMAPStore.protocolConnect(IMAPStore.Java:636)
... 21 more
2014-07-19 07:30:00,136 [Thread-44] INFO com.openkm.core.UserMailImporter- *** User mail importer activated ***
2014-07-19 07:30:21,680 [Thread-44] ERROR com.openkm.util.MailUtils- Connection timed out: connect
javax.mail.MessagingException: Connection timed out: connect;
nested exception is:
Java.net.ConnectException: Connection timed out: connect
at com.sun.mail.imap.IMAPStore.protocolConnect(IMAPStore.Java:670)
at javax.mail.Service.connect(Service.Java:295)
at javax.mail.Service.connect(Service.Java:176)
at com.openkm.util.MailUtils.importMessages(MailUtils.Java:581)
at com.openkm.core.UserMailImporter.runAs(UserMailImporter.Java:95)
at com.openkm.core.UserMailImporter.run(UserMailImporter.Java:66)
at sun.reflect.GeneratedMethodAccessor403.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.Java:43)
at Java.lang.reflect.Method.invoke(Method.Java:606)
at bsh.Reflect.invokeMethod(Reflect.Java:134)
at bsh.Reflect.invokeObjectMethod(Reflect.Java:80)
at bsh.BSHPrimarySuffix.doName(BSHPrimarySuffix.Java:176)
at bsh.BSHPrimarySuffix.doSuffix(BSHPrimarySuffix.Java:120)
at bsh.BSHPrimaryExpression.eval(BSHPrimaryExpression.Java:80)
at bsh.BSHPrimaryExpression.eval(BSHPrimaryExpression.Java:47)
at bsh.Interpreter.eval(Interpreter.Java:645)
at bsh.Interpreter.eval(Interpreter.Java:739)
at bsh.Interpreter.eval(Interpreter.Java:728)
at com.openkm.util.ExecutionUtils.runScript(ExecutionUtils.Java:112)
at com.openkm.core.Cron$RunnerBsh.run(Cron.Java:103)
at Java.lang.Thread.run(Thread.Java:745)
Caused by: Java.net.ConnectException: Connection timed out: connect
at Java.net.DualStackPlainSocketImpl.connect0(Native Method)
at Java.net.DualStackPlainSocketImpl.socketConnect(DualStackPlainSocketImpl.Java:79)
at Java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.Java:339)
at Java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.Java:200)
at Java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.Java:182)
at Java.net.PlainSocketImpl.connect(PlainSocketImpl.Java:172)
at Java.net.SocksSocketImpl.connect(SocksSocketImpl.Java:392)
at Java.net.Socket.connect(Socket.Java:579)
at Java.net.Socket.connect(Socket.Java:528)
at com.sun.mail.util.SocketFetcher.createSocket(SocketFetcher.Java:321)
at com.sun.mail.util.SocketFetcher.getSocket(SocketFetcher.Java:237)
at com.sun.mail.iap.Protocol.<init>(Protocol.Java:116)
at com.sun.mail.imap.protocol.IMAPProtocol.<init>(IMAPProtocol.Java:115)
at com.sun.mail.imap.IMAPStore.newIMAPProtocol(IMAPStore.Java:685)
at com.sun.mail.imap.IMAPStore.protocolConnect(IMAPStore.Java:636)
... 20 more
2014-07-19 07:30:42,691 [Thread-44] ERROR com.openkm.util.MailUtils- Connection timed out: connect
javax.mail.MessagingException: Connection timed out: connect;
nested exception is:
Java.net.ConnectException: Connection timed out: connect
at com.sun.mail.imap.IMAPStore.protocolConnect(IMAPStore.Java:670)
at javax.mail.Service.connect(Service.Java:295)
at javax.mail.Service.connect(Service.Java:176)
at com.openkm.util.MailUtils.importMessages(MailUtils.Java:581)
at com.openkm.core.UserMailImporter.runAs(UserMailImporter.Java:95)
at com.openkm.core.UserMailImporter.run(UserMailImporter.Java:66)
at sun.reflect.GeneratedMethodAccessor403.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.Java:43)
at Java.lang.reflect.Method.invoke(Method.Java:606)
at bsh.Reflect.invokeMethod(Reflect.Java:134)
at bsh.Reflect.invokeObjectMethod(Reflect.Java:80)
at bsh.BSHPrimarySuffix.doName(BSHPrimarySuffix.Java:176)
at bsh.BSHPrimarySuffix.doSuffix(BSHPrimarySuffix.Java:120)
at bsh.BSHPrimaryExpression.eval(BSHPrimaryExpression.Java:80)
at bsh.BSHPrimaryExpression.eval(BSHPrimaryExpression.Java:47)
at bsh.Interpreter.eval(Interpreter.Java:645)
at bsh.Interpreter.eval(Interpreter.Java:739)
at bsh.Interpreter.eval(Interpreter.Java:728)
at com.openkm.util.ExecutionUtils.runScript(ExecutionUtils.Java:112)
at com.openkm.core.Cron$RunnerBsh.run(Cron.Java:103)
at Java.lang.Thread.run(Thread.Java:745)
Caused by: Java.net.ConnectException: Connection timed out: connect
at Java.net.DualStackPlainSocketImpl.connect0(Native Method)
at Java.net.DualStackPlainSocketImpl.socketConnect(DualStackPlainSocketImpl.Java:79)
at Java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.Java:339)
at Java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.Java:200)
at Java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.Java:182)
at Java.net.PlainSocketImpl.connect(PlainSocketImpl.Java:172)
at Java.net.SocksSocketImpl.connect(SocksSocketImpl.Java:392)
at Java.net.Socket.connect(Socket.Java:579)
at Java.net.Socket.connect(Socket.Java:528)
at com.sun.mail.util.SocketFetcher.createSocket(SocketFetcher.Java:321)
at com.sun.mail.util.SocketFetcher.getSocket(SocketFetcher.Java:237)
at com.sun.mail.iap.Protocol.<init>(Protocol.Java:116)
at com.sun.mail.imap.protocol.IMAPProtocol.<init>(IMAPProtocol.Java:115)
at com.sun.mail.imap.IMAPStore.newIMAPProtocol(IMAPStore.Java:685)
at com.sun.mail.imap.IMAPStore.protocolConnect(IMAPStore.Java:636)
... 20 more
==============================================================================================================

Request to help in resolve the above problem.

With regards,

K Vijay

Re: Unable to import email for user - reg.

 #29403  by jllort
 
Seems some user has configured imap to read mails and seems is not correct or can not connect to the server from openkm server for some reason.
 Reply
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