• Problems with Internet Explorer 10

  • Problems with installing OpenKM? No problemo, the solution is closer than you think.
Problems with installing OpenKM? No problemo, the solution is closer than you think.
Forum rules: Please, before asking something see the documentation wiki or use the search feature of the forum. And remember we don't have a crystal ball or mental readers, so if you post about an issue tell us which OpenKM are you using and also the browser and operating system version. For more info read How to Report Bugs Effectively.
 #28512  by edwardvdv
 
Hi all,

Running OpenKM Community 6.2.2 on CentOS 6.5 x64. When I use Firefox, Chrome, Safari, Internet Explorer 11 it works fine.
However, when using Internet Explorer 10, this javascript error pops up after login, and OpenKM won't open:

WARNING: Unable to instantiate 'class com.allen_sauer.gwt.log.client.DivLogger' due to com.google.gwt.core.client.JavaScriptException: (TypeError): a.attachEvent is not a function

What could be the cause?

Thanks in advance,
kind regards,

Edward Vandervoort
 #28529  by jllort
 
This seems to be some bug in IE 10, because it's first notificie we got about this kind of problem and we got a lot of installations running. Well can be a bug in specific computer with IE 10, probably you try in other computer and goes right. I will suggest try it on a clean OS if it's possible. Other thing that I suggest is not use Microsoft browser products ( your life will be more easy with firefox or chrome, not only with us will allmost internet apps ). Ensure you do not go some ad killer, antivirus or similar that could be doing something extrange and finally I suggest clean browser cache. is quite difficult help you on this buggy browsers.
 #28532  by edwardvdv
 
Thanks for your reply. You are probably right this is a computer-specific problem, since I just verified that I am able to use IE10 with OKM on another computer.

There is no way to disable this GWT logging thing? Maybe that will avoid the javascript being loaded and thus the error being generated.

(And, while you are at it :-), pressing Ctrl+T to open a new tab in my browser opens a GWT Testing dialog. Can that be avoided/removed?)

Have a nice weekend!

TIA,
Edward
 #28533  by jllort
 
CTRL+T is not a common used keyboard combination and we seleted it for showing some GWT test popup's what are used to indentify connection problems between browser and server. What problem you got with this combination ?

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OpenKM is part of the management software. A management software is a program that facilitates the accomplishment of administrative tasks. OpenKM is a document management system that allows you to manage business content and workflow in a more efficient way. Document managers guarantee data protection by establishing information security for business content.