• problem with editing

  • OpenKM has many interesting features, but requires some configuration process to show its full potential.
OpenKM has many interesting features, but requires some configuration process to show its full potential.
Forum rules: Please, before asking something see the documentation wiki or use the search feature of the forum. And remember we don't have a crystal ball or mental readers, so if you post about an issue tell us which OpenKM are you using and also the browser and operating system version. For more info read How to Report Bugs Effectively.
 #27767  by pearlwhite93
 
hye... im new here
currently using openkm 6.2
problem is
when i want editing the file like pdf or word its stuck and the page hang
cant click at any point in that page...
i need to open new tab for cancel the editing.....
its the problem or something else?
thanks
 #27789  by jllort
 
Are you using live editor ? what openkm version are you using ?
 #27843  by pearlwhite93
 
jllort wrote:Are you using live editor ? what openkm version are you using ?
using version 6.2
what you mean by live editor/?
 #27866  by jllort
 
If you're using LiveEdit https://www.youtube.com/watch?v=CYJZDAkHwkM . You got it be enabled in profiles or not. Probably you updated to last java or browser version that cause security block. If it's the case must update to latest openkm version at integration.openkm.com ( what will be version 6.2.6 ) here's explained how doing it http://wiki.openkm.com/index.php/Migrat ... 5_to_6.2.6

About Us

OpenKM is part of the management software. A management software is a program that facilitates the accomplishment of administrative tasks. OpenKM is a document management system that allows you to manage business content and workflow in a more efficient way. Document managers guarantee data protection by establishing information security for business content.