PDF Problem with specific files

[Amit86]

Hello all,

I am running CentOS 5.4 64Bit with OpenKM Version: 6.2.3 (build: 7945)

When im trying to preview a PDF file im getting this error:

Code: Select all

2013-05-02 09:04:58,591 [http-bio-0.0.0.0-8080-exec-4] WARN  com.openkm.util.ExecutionUtils - Abnormal program termination: 1
2013-05-02 09:04:58,591 [http-bio-0.0.0.0-8080-exec-4] WARN  com.openkm.util.ExecutionUtils - CommandLine: [/usr/bin/pdf2swf, -T, 9, -f, /opt/openkm-6.2.3-community/tomcat/temp/okm7596178556651264303.pdf, -o, /opt/openkm-6.2.3-community/tomcat/repository/cache/swf/e05a8255-8e35-4fe0-b4fb-35567bf81df6.swf]
2013-05-02 09:04:58,591 [http-bio-0.0.0.0-8080-exec-4] WARN  com.openkm.util.ExecutionUtils - STDERR:
2013-05-02 09:04:58,593 [http-bio-0.0.0.0-8080-exec-4] ERROR com.openkm.servlet.frontend.ConverterServlet -
com.openkm.core.ConversionException:
        at com.openkm.util.DocConverter.pdf2swf(DocConverter.java:468)
        at com.openkm.servlet.frontend.ConverterServlet.toSWF(ConverterServlet.java:274)
        at com.openkm.servlet.frontend.ConverterServlet.service(ConverterServlet.java:144)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:311)
        at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:116)
        at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:83)
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323)
        at org.springframework.security.web.access.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:113)
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323)
        at org.springframework.security.web.session.SessionManagementFilter.doFilter(SessionManagementFilter.java:101)
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323)
        at org.springframework.security.web.authentication.AnonymousAuthenticationFilter.doFilter(AnonymousAuthenticationFilter.java:113)
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323)
        at org.springframework.security.web.servletapi.SecurityContextHolderAwareRequestFilter.doFilter(SecurityContextHolderAwareRequestFilter.java:54)
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323)
        at org.springframework.security.web.savedrequest.RequestCacheAwareFilter.doFilter(RequestCacheAwareFilter.java:45)
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323)
        at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:182)
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323)
        at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:87)
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323)
        at org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:173)
        at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:346)
        at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:259)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:225)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:169)
        at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:168)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:98)
        at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:927)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:407)
        at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:999)
        at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:565)
        at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:309)
        at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)
        at java.lang.Thread.run(Thread.java:662)
2013-05-02 09:05:00,044 [Thread-45] INFO  com.openkm.extractor.TextExtractorWorker - processSerial.Working on {docUuid=e05a8255-8e35-4fe0-b4fb-35567bf81df6, docPath=/okm:root/PrivateServer/PrivateServer 4.7 API Guide.pdf, docVerUuid=de3e50f3-0652-4bec-966e-b31d13e22d05, date=Thu May 02 09:04:33 IDT 2013}

While other files, even bigger files are ok
Does anyone know why?

Thanks,
Amit

[dgutierrez]

Hi,

Try deleting the cache folder that is located in $TOMCAT_HOME//repository/cache
Always, do you have this problem or it appears on last days?

[jllort]

Can you try execute pdf2swf command from terminal with this pdf file ?

Take a look at conversion problems sections http://wiki.openkm.com/index.php/SWFToo ... n_problems