• OpenKM 6.2 can`t access some functions

  • We tried to make OpenKM as intuitive as possible, but an advice is always welcome.
We tried to make OpenKM as intuitive as possible, but an advice is always welcome.
Forum rules: Please, before asking something see the documentation wiki or use the search feature of the forum. And remember we don't have a crystal ball or mental readers, so if you post about an issue tell us which OpenKM are you using and also the browser and operating system version. For more info read How to Report Bugs Effectively.
 #18965  by luke
 
I installed OpenKM 6.2 on Ubuntu 10.02

I can log as okmAdmin but some functions are not available. When I try to view Log from administration I get

HTTP Status 404 - /OpenKM/admin/activity_log.jsp

but for example configuration works normally.

Can you help me with this problem.
 #19016  by luke
 
The files are in the OpenKM folder. I try to paste the link in web browser with jsp but this also didn`t work.
I found one thing when I try to refresh my website I get another error with apache:
Code: Select all
Application error
Class:     org.apache.jasper.JasperException
Message:   java.lang.ClassNotFoundException: org.apache.jsp.admin.report_005flist_jsp
Date:      Fri Nov 02 08:11:50 CET 2012
 #19043  by jllort
 
Try it:
- Stop tomcat.
- Delete OpenKM folder ( not war file only folder ) into webapps.
- Delete folder localhost into work/Catalina
- Start tomcat
Try directly with tomcat port ( not with apache to ensure there's no proxy or similar in your network that could be the cause of the problem )
 #20894  by Snowflakes
 
Edit: nevermind! I realized I didn't delete the work/Catalina/localhost folder, just the conf/Catalina/localhost one. Deleting the correct folder does indeed solve the problem :)

Was this ever resolved? I'm having the same problem. Already tried deleting the OpenKM folder under webapps, as well as localhost under conf/Catalina. I verified that the the OpenKM.war file was owned by the correct user, and that the files actually existed in the newly extracted OpenKM folder. I've also shut down apache and am directly accessing tomcat through its default port 8080.

Funny thing is, if I click once on the Administrative panel icons, I get a 404 error. If I double click, I get an Application Error. Class: java.lang.ClassNotFoundException / Message: org.apache.jsp.admin.user_005flist_jsp

Using OpenKM 6.2.2 Community on Ubuntu 12.04
 #20986  by jllort
 
I have tested 6.2.2 community and has not this problem I think is something in your installation environment. Is like jsp will not be able to compile. Do you have enought disk space and memory assigned ( have made any change in setenv.sh ? which is you java version and how amount of memory do you got in the server.

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