• Import mail not working

  • OpenKM has many interesting features, but requires some configuration process to show its full potential.
OpenKM has many interesting features, but requires some configuration process to show its full potential.
Forum rules: Please, before asking something see the documentation wiki or use the search feature of the forum. And remember we don't have a crystal ball or mental readers, so if you post about an issue tell us which OpenKM are you using and also the browser and operating system version. For more info read How to Report Bugs Effectively.
 #18774  by sorenbronsted
 
I have set up an email account og check in the administration says "Success", but I not seening any mail. In catalina.out I see det following error:
Code: Select all
Exception in thread "User Mail Importer" java.lang.NullPointerException
	at com.openkm.util.PathUtils.escape(PathUtils.java:72)
	at com.openkm.util.MailUtils.importMail(MailUtils.java:625)
	at com.openkm.util.MailUtils.importMessages(MailUtils.java:559)
	at com.openkm.core.UserMailImporter.runAs(UserMailImporter.java:95)
	at com.openkm.core.UserMailImporter.run(UserMailImporter.java:66)
	at java.util.TimerThread.mainLoop(Timer.java:512)
	at java.util.TimerThread.run(Timer.java:462)
I have set schedule.mail.importer to 1, but it only runs once, until I restart the server. What is the measure of the value? Is it hour, minutes or seconds?
 #18788  by jllort
 
It's a know bug ( problem with some mails with large subjects ) on community and will be solved at integration.openkm.com ( at professional version is yet solved ).

Actually we're working to complete online documentation and then we will configure nightly build for version 6 and then you'll be able to update your installation.

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OpenKM is part of the management software. A management software is a program that facilitates the accomplishment of administrative tasks. OpenKM is a document management system that allows you to manage business content and workflow in a more efficient way. Document managers guarantee data protection by establishing information security for business content.