• Preview Not Available in Open KM 5.1.7

  • Problems with installing OpenKM? No problemo, the solution is closer than you think.
Problems with installing OpenKM? No problemo, the solution is closer than you think.
Forum rules: Please, before asking something see the documentation wiki or use the search feature of the forum. And remember we don't have a crystal ball or mental readers, so if you post about an issue tell us which OpenKM are you using and also the browser and operating system version. For more info read How to Report Bugs Effectively.
 #18652  by gemmajid
 
this is my first post

today i have installed OpenKM 5.1.7 in my Ubuntu 10.10 Sever.. Well it took some time but i managed to get it install. I'm using it through remote access in another system through web.

I'm unable to see Pdf file preview when i go to preview tab it show "Preview Unavailable" message i'm able to download it.

so kindly let me know that what i'm doing wrong.

i have search google a bit it suggested me that i should install libre office and integrate it with OpenKM but the problem is that my server is not in GUI mode so how can i install libre office in it.
 #18653  by macjaeger
 
I'd start by installing OpenKM 5.1.10 instead, it's the latest release of 5.x line. Or, if you are daring enough, you might even step up to 6.2, which was released just today! Some problems present in 5.1.7 might be solved in later versions.

In Ubuntu you don't need GUI to install OpenOffice. Usually a simple "sudo apt-get install openoffice" is enough to get the package and all its dependencies, but you can find more detailed information here:

http://wiki.openkm.com/index.php/Third- ... Office.org
 #18654  by gemmajid
 
Well can't move to 6 version i have to keep the current one. I have installed open office which was suggested by you in the above link.

well but nothing happen. I'm facing the same problem. my OpenKM.cfg file is
Code: Select all
#system.ocr=/usr/bin/cuneiform
system.openoffice.path=/usr/lib/openoffice
#system.imagemagick.convert=/usr/bin/convert
system.swftools.pdf2swf=/opt/jboss-4.2.3.GA/bin/pdf2swf
#system.antivir=/usr/bin/clamscan
hibernate.dialect=org.hibernate.dialect.HSQLDialect
hibernate.hbm2ddl=none
#application.url=http://localhost:8080/OpenKM/com.openkm.frontend.Main/index.jsp
#system.convert=/usr/bin/convert

kindly suggest me what to do to have a preview.
 #18667  by gemmajid
 
my friend i can't upgrade as this is my task to keep this version at any cost.

when i'm trying to see pdf file preview it gives "Document URL not provided or invalid" error do you have any idea that what does it mean ?
 #18704  by jllort
 
Basically indicates there's some error on previsualization calls. Can be caused by several causes, try it to identify the nature of the problem:
- First you should test if you can convert doc files to pdf , otherside you have got a soffice problem ( you got this option in toolbar )
- Second try in your teminal execute pdf2swf with your converted pdf file.

Why you can not upgrade to 5.1.11 ? have you modified source code ? in fact this changes should be compatible with 5.1.11 too, Otherside I do not know why can not be upgraded your system ?
 #18712  by gemmajid
 
well thanks for your reply i have manged the problem it was damn easy to sort out. But now let me know that can i run OpenKM as a service if yes than how let me know the procedure.

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OpenKM is part of the management software. A management software is a program that facilitates the accomplishment of administrative tasks. OpenKM is a document management system that allows you to manage business content and workflow in a more efficient way. Document managers guarantee data protection by establishing information security for business content.