send document attachment not attaching file to email

[rasha123]

hi,

when i select send document as attachment, the email sent with the file name but no attachment there ??

any idea why is that??

thanksss

[rasha123]

i tried to solvethe problem but no clue

[jllort]

Enable debug in mail-service.xml and take a look what happens when you're sendin mail attached. And finally which openkm version do you have installed ?

[rasha123]

hi,

im using openkm 5.1.9
im new to openkm ,and im littele bit confused here, i enabeled mail debug but i have no clue from where i can find what is happening!

i open server.log and it was empty, a tried to run debug consule and that is what it gives me!

debug.png (33.21 KiB) Viewed 6912 times

this is my mail configuration

Code: Select all

    <?xml version="1.0" encoding="UTF-8"?>
    <!-- $Id: mail-service.xml 62349 2007-04-15 16:48:15Z dimitris@jboss.org $ -->
    <server>
      <!-- ==================================================================== -->
      <!-- Mail Connection Factory                                              -->
      <!-- ==================================================================== -->
      <mbean code="org.jboss.mail.MailService"
             name="jboss:service=Mail">
        <attribute name="JNDIName">java:/Mail</attribute>
        <attribute name="User">openkm@domain.com</attribute>
        <attribute name="Password">pasword</attribute>
        <attribute name="Configuration">
          <!-- A test configuration -->
          <configuration>
            <!-- Change to your mail server prototocol -->
            <property name="mail.store.protocol" value="imap"/>
            <property name="mail.transport.protocol" value="smtp"/>
            <!-- Change to the user who will receive mail  -->
            <property name="mail.user" value="openkm@domain.com"/>
            <!-- Change to the mail server  -->
            <property name="mail.imap.host" value="mail.domain.com"/>
            <!-- Change to the SMTP gateway server -->
            <property name="mail.smtp.host" value="mail.domain.com"/>
    <property name="mail.smtp.starttls.enable" value="true" />
          <property name="mail.smtp.socketFactory.class" value="javax.net.ssl.SSLSocketFactory" />
            <!-- The mail server port -->
            <property name="mail.smtp.port" value="587"/>
    <property name="mail.smtp.socketFactory.port" value="587" />
            <!-- Change to the address mail will be from  -->
            <property name="mail.from" value="openkm@domain.com"/>
            <!-- Enable debugging output from the javamail classes -->
            <property name="mail.debug" value="false"/>
          </configuration>
        </attribute>
        <depends>jboss:service=Naming</depends>
    </mbean>

      <!-- OpenKM -->
      <mbean code="org.jboss.mail.MailService" name="jboss:service=OpenKM">
        <attribute name="JNDIName">java:/mail/OpenKM</attribute>
        <attribute name="User">openkm@domain.com</attribute>
        <attribute name="Password">password</attribute>
        <attribute name="Configuration">
          <configuration>
            <property name="mail.transport.protocol" value="smtp"/>
            <property name="mail.smtp.host" value="mail.domain.com"/>
            <property name="mail.smtp.port" value="587"/>
            <property name="mail.from" value="noreply@openkm.com"/>
            <property name="mail.debug" value="true"/>
          </configuration>
        </attribute>
        <depends>jboss:service=Naming</depends>
      </mbean>
    </server>

and from the run i see these charectres

Code: Select all

AABYAwAAWQMAAFoDAABbAwAAXAMAAF0DAABeAwAAXwMAAGADAABhAwAAYgMAAGMDAABkAwAAZQMA
AGYDAABnAwAAaAMAAGkDAABqAwAAawMAAGwDAABtAwAAbgMAAG8DAABwAwAAcQMAAHIDAABzAwAA
dAMAAHUDAAB2AwAAdwMAAHgDAAB5AwAAegMAAHsDAAB8AwAAfQMAAH4DAAB/AwAAgAMAAIEDAACC
AwAAgwMAAIQDAACFAwAAhgMAAIcDAACIAwAAiQMAAIoDAACLAwAAjAMAAI0DAACOAwAAjwMAAJAD
AACRAwAAkgMAAJMDAACUAwAAlQMAAJYDAACXAwAAmAMAAJkDAACaAwAAmwMAAJwDAACdAwAAngMA
AJ8DAACgAwAAoQMAAKIDAACjAwAApAMAAKUDAACmAwAApwMAAKgDAAC3/
A

can you guide me plz

[jllort]

From UI you'll not see this error, because the mail is sending as server process ( take no effect on UI ).

About strange characters, that should be the file encoded. Could you test with other mail client to ensure is not a mail client problem in the way the attachement is sent.

[rasha123]

How can i enable mail-service.xml??
i am using openkm 5.1.9

when i send the file as attachment o only recieve the link to the file in my email not the attachement.
any help ?

[jllort]

If you receive the mail, then mail-service is yet enabled and nothing else must be done. I suggest upgrade to 5.1.10 if it's a bug that we have solved.

Enable debug=true in mail-service.xml to see inf really is sending the attachment or not. ( take a look at server.xml to see it ).

[rasha123]

hi,

i upgarded to openkm 5.1.10 , Enable debug=true in mail-service.xml , but still no attachement! am i missing something ?
how can i check if the attachement is sent or not ?please guide me

[jllort]

For what I have seen in other post ( debug mode enabled ) seems attachment is sended. Which is your mails client. Can you test with other like some gmail account ( only for testing purpose ). Could be some problem with how we sending the mail and the client you're using.

[pavila]

Please, try the last night build.

[michaeled]

Please, try the last night build.

Some tried it ? Did the trick resolved the issue ?

[rasha123]

i tried still not solved yet