There was a problem with the conversion generation

[hcombita]

Buenas, tengo el siguiente error al momento de visualizar un documento:

"There was a problem with the conversion generation, please contact your OpenKm Administrator"

y en el log registro los siguiente:

Code: Select all

2011-08-26 11:08:16,817 ERROR [com.openkm.servlet.frontend.ConverterServlet] IO exception executing command: /usr/bin/pdf2swf -T 9 /tmp/okm7488543651673422117.pdf -o /opt/openkm/cache/swf/76b0623f-823c-4007-96a1-3cb970088c87.swf
com.openkm.core.ConversionException: IO exception executing command: /usr/bin/pdf2swf -T 9 /tmp/okm7488543651673422117.pdf -o /opt/openkm/cache/swf/76b0623f-823c-4007-96a1-3cb970088c87.swf
        at com.openkm.util.DocConverter.pdf2swf(DocConverter.java:516)
        at com.openkm.servlet.frontend.ConverterServlet.service(ConverterServlet.java:162)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:230)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:175)
        at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:182)
        at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:524)
        at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:84)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
        at org.jboss.web.tomcat.service.jca.CachedConnectionValve.invoke(CachedConnectionValve.java:157)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:262)
        at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:844)
        at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:583)
        at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:446)
        at java.lang.Thread.run(Thread.java:662)
Caused by: java.io.IOException: Cannot run program "/usr/bin/pdf2swf": java.io.IOException: error=2, No such file or directory
        at java.lang.ProcessBuilder.start(ProcessBuilder.java:460)
        at com.openkm.util.ExecutionUtils.runCmdImpl(ExecutionUtils.java:192)
        at com.openkm.util.ExecutionUtils.runCmd(ExecutionUtils.java:171)
        at com.openkm.util.DocConverter.pdf2swf(DocConverter.java:510)
        ... 21 more
Caused by: java.io.IOException: java.io.IOException: error=2, No such file or directory
        at java.lang.UNIXProcess.<init>(UNIXProcess.java:148)
        at java.lang.ProcessImpl.start(ProcessImpl.java:65)
        at java.lang.ProcessBuilder.start(ProcessBuilder.java:453)
        ... 24 more
2011-08-26 11:08:17,284 ERROR [com.openkm.servlet.frontend.ConverterServlet] IO exception executing command: /usr/bin/pdf2swf -T 9 /tmp/okm5360796408492384059.pdf -o /opt/openkm/cache/swf/76b0623f-823c-4007-96a1-3cb970088c87.swf
com.openkm.core.ConversionException: IO exception executing command: /usr/bin/pdf2swf -T 9 /tmp/okm5360796408492384059.pdf -o /opt/openkm/cache/swf/76b0623f-823c-4007-96a1-3cb970088c87.swf
        at com.openkm.util.DocConverter.pdf2swf(DocConverter.java:516)
        at com.openkm.servlet.frontend.ConverterServlet.service(ConverterServlet.java:162)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:230)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:175)
        at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:182)
        at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:524)
        at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:84)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
        at org.jboss.web.tomcat.service.jca.CachedConnectionValve.invoke(CachedConnectionValve.java:157)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:262)
        at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:844)
        at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:583)
        at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:446)
        at java.lang.Thread.run(Thread.java:662)
Caused by: java.io.IOException: Cannot run program "/usr/bin/pdf2swf": java.io.IOException: error=2, No such file or directory
        at java.lang.ProcessBuilder.start(ProcessBuilder.java:460)
        at com.openkm.util.ExecutionUtils.runCmdImpl(ExecutionUtils.java:192)
        at com.openkm.util.ExecutionUtils.runCmd(ExecutionUtils.java:171)
        at com.openkm.util.DocConverter.pdf2swf(DocConverter.java:510)
        ... 21 more
Caused by: java.io.IOException: java.io.IOException: error=2, No such file or directory
        at java.lang.UNIXProcess.<init>(UNIXProcess.java:148)
        at java.lang.ProcessImpl.start(ProcessImpl.java:65)
        at java.lang.ProcessBuilder.start(ProcessBuilder.java:453)
        ... 24 more

[jllort]

Te está dando un error bastante claro:

Code: Select all

Caused by: java.io.IOException: Cannot run program "/usr/bin/pdf2swf": java.io.IOException: error=2, No such file or directory

El programita /usr/bin/pdf2swf lo tienes en tu servidor configurado ? y en este path ? Que versión de sistema operativo tienes ? has instalado las swftools ?

[hcombita]

Ya instale las swftools, tengo CENTOS 5
y ese es el path de pdf2swf:

Code: Select all

root@host [/]# cd /usr/bin/
root@host [/usr/bin]# pdf2swf -V
pdf2swf - part of swftools 0.9.1
root@host [/usr/bin]#

Porque me sale esos errores?

[jllort]

Y el usuario con el que esta corriendo OpenKM tiene privilegios para ejecutar la aplicación ?

Prueba a ejecutar el mismo comando que esta intentando ejecutar OpenKM para convertir un fichero a ver que pasa ( con el mismo usuario con el que se esta ejecutando el servidor de aplicaciones ).

[jedaro]

Hola tengo el mismo problema y me sale el mismo mensaje de error: THERE WAS A PROBLEM WITH THE CONVERSION GENERATION, PLEACE, CONTACT YOUR OPENKM ADMINISTRATOR. El log de error es el siguiente, pero no se como darle solucion.

Code: Select all

2012-06-07 15:49:30,808 ERROR [com.openkm.servlet.frontend.ConverterServlet] Error in application/msword to PDF conversion
com.openkm.core.ConversionException: Error in application/msword to PDF conversion
	at com.openkm.util.DocConverter.doc2pdf(DocConverter.java:311)
	at com.openkm.servlet.frontend.ConverterServlet.toPDF(ConverterServlet.java:188)
	at com.openkm.servlet.frontend.ConverterServlet.toSWF(ConverterServlet.java:225)
	at com.openkm.servlet.frontend.ConverterServlet.service(ConverterServlet.java:106)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:230)
	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:175)
	at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:182)
	at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:524)
	at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:84)
	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
	at org.jboss.web.tomcat.service.jca.CachedConnectionValve.invoke(CachedConnectionValve.java:157)
	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:262)
	at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:844)
	at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:583)
	at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:446)
	at java.lang.Thread.run(Thread.java:636)
Caused by: java.lang.NullPointerException
	at org.artofsolving.jodconverter.OfficeDocumentConverter.convert(OfficeDocumentConverter.java:75)
	at org.artofsolving.jodconverter.OfficeDocumentConverter.convert(OfficeDocumentConverter.java:66)
	at com.openkm.util.DocConverter.convert(DocConverter.java:251)
	at com.openkm.util.DocConverter.doc2pdf(DocConverter.java:308)
	... 23 more

Muchas gracias

[jllort]

Creo que el problema es que el servicio de soffice no esta arrancado correctamente. Tienes el libreoffice o el openoffice configurado y con los paths correctos en la administración de parametros ( para configurarlo recuerda que despues de poner los parametros hay que reiniciar la aplicación, es de los pocos casos que hay que hacerlo ).

para asegurarte que el servicio de openoffice esta correcto, desde el UI convierte un fichero a pdf ( la opción la tienes en el toolbar -> descargar como pdf )