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  • We tried to make OpenKM as intuitive as possible, but an advice is always welcome.
We tried to make OpenKM as intuitive as possible, but an advice is always welcome.
Forum rules: Please, before asking something see the documentation wiki or use the search feature of the forum. And remember we don't have a crystal ball or mental readers, so if you post about an issue tell us which OpenKM are you using and also the browser and operating system version. For more info read How to Report Bugs Effectively.
 #15478  by ansar_ie
 
Hi
Recently I start using OpenKM in a trial period in my university and I administrate it with my basic knowledge about Linux Servers and OpenKM also. Last monday, when I tried to logged in to it, I faced an error. :( :( :( I pasted it's message below:

RepositoryException: Directory was previously created with a different LockFactory instance; please pass null as the lockFactory instance and use setLockFactory to change it: Directory was previously created with a different LockFactory instance; please pass null as the lockFactory instance and use setLockFactory to change it.

Please help me. I can't solve it and students shares theirs homework on it and because of this it's very critical for me to run it again. If I passe my trail duration successfully, I can convince my university administrators to have a master plan for implementing OpenKm thorough all university.:):):)
 #15487  by jllort
 
Take a look you have not two jboss instances started at same time ( this is a typical error ).

- Restart server ( if you can, otherside stop all jboss )
- Start jboss

If error persist copy stact trace error

OpenKM support is basically orientated to do not lose information and ensure configuration and backup are correctly done, I will suggest take in consideration in production environment where information is relevant take it in consideration. If the problem is testing OpenKM in order getting support I suggest you talk directly with us, we can provide this kind of scenarios and do not loosing more time experimentating with system. http://www.openkm.com/en/contact.html
 #15513  by ansar_ie
 
Dear Jillrot.

Recently I install XAMP on it? Is it the cause of my error?
Is it possible for you to have look on it, by remote desktop tools like TeamViewer "http://www.teamviewer.com"? I can give you server's username and password. I have my university's VPN also and you can remote it by using tools like VNC.

Regards
 #15533  by ansar_ie
 
Dear Jllort
Successfully I can recover my data to another server, using rdiff-backup.:D
But a new problem is appear. I losing my users account. Am I doing something wrongly? :((
Regards
Ansar

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OpenKM is part of the management software. A management software is a program that facilitates the accomplishment of administrative tasks. OpenKM is a document management system that allows you to manage business content and workflow in a more efficient way. Document managers guarantee data protection by establishing information security for business content.