Error in application/msword to PDF conversion

[kostepanych]

I use OpenKM 5.1.8 with OpenOffice 3.3
MS Word Doc preview doesn't work and exeption appears:

Code: Select all

15:13:06,453 ERROR [ConverterServlet] Error in application/msword to PDF conversion
com.openkm.core.ConversionException: Error in application/msword to PDF conversion
        at com.openkm.util.DocConverter.doc2pdf(DocConverter.java:311)
        at com.openkm.servlet.frontend.ConverterServlet.toPDF(ConverterServlet.java:188)
        at com.openkm.servlet.frontend.ConverterServlet.toSWF(ConverterServlet.java:225)
        at com.openkm.servlet.frontend.ConverterServlet.service(ConverterServlet.java:106)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:230)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:175)
        at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:182)
        at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:524)
        at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:84)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
        at org.jboss.web.tomcat.service.jca.CachedConnectionValve.invoke(CachedConnectionValve.java:157)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:262)
        at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:844)
        at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:583)
        at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:446)
        at java.lang.Thread.run(Thread.java:662)
Caused by: java.lang.NullPointerException
        at org.artofsolving.jodconverter.OfficeDocumentConverter.convert(OfficeDocumentConverter.java:75)
        at org.artofsolving.jodconverter.OfficeDocumentConverter.convert(OfficeDocumentConverter.java:66)
        at com.openkm.util.DocConverter.convert(DocConverter.java:251)
        at com.openkm.util.DocConverter.doc2pdf(DocConverter.java:308)
        ... 23 more

[jllort]

Can you convert document to pdf ( with OpenKM UI - toolbar button ). ?

[kostepanych]

Can you convert document to pdf ( with OpenKM UI - toolbar button ). ?

Can't find this button... Where is it?

[jllort]

In toolbar, at right of download button, there's download button as pdf. Should some document that can be converted to pdf, like .doc, odt, etc..

[kostepanych]

Can you convert document to pdf ( with OpenKM UI - toolbar button ). ?

Yes it works nice.
And after I do that preview stoped throwing exceptions and also works nice. Strange...

[jllort]

Have you restarted jboss application server ? you must not have running openoffice in the server ( open some document etc... ) that causes problem, only at starting openkm the openoffice is setting up as a service otherside you will have problems ( it's possible explanation of the problem ).