• Hanging at Loding Taxonomy

  • Problems with installing OpenKM? No problemo, the solution is closer than you think.
Problems with installing OpenKM? No problemo, the solution is closer than you think.
Forum rules: Please, before asking something see the documentation wiki or use the search feature of the forum. And remember we don't have a crystal ball or mental readers, so if you post about an issue tell us which OpenKM are you using and also the browser and operating system version. For more info read How to Report Bugs Effectively.
 #53516  by chris0602
Hi all,
I'm using openkm since 2 years but now it is hanginging at start screen "Loading Taxonomy".
In Openkm.log is the following error:
Code: Select all
2022-05-18 20:52:33,615 [localhost-startStop-1] [] ERROR net.sf.ehcache.Cache - Unable to set localhost. This prevents creation of a GUID. Cause was: .: .: Temporärer Fehler bei der Namensauflösung
java.net.UnknownHostException: .: .: Temporärer Fehler bei der Namensauflösung
It seems I have an issue with name resolution. But I have no Idea how to solve it.
And do it really cause the issue?

The mobile view is working fine. I get only a red warning sign at login screen instead of the logo.

I have also tried a new installation with the wizard and a new database but on the same Server and I get the same issue.

Do somebody have an idea what is causing the issue?

- Tomcat 8.5.34
- Openkm 6.3.11
- openjdk 1.8.0_312
- ubuntu 18.4.6

Best Christoph
 #53531  by jllort
It seems a networking problem in the server.

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OpenKM is part of the management software. A management software is a program that facilitates the accomplishment of administrative tasks. OpenKM is a document management system that allows you to manage business content and workflow in a more efficient way. Document managers guarantee data protection by establishing information security for business content.