Hello,
My question is if we consider following senario,
Creator and the Reviewer are two users here and
when the document is rejected by the Reviewer, the Workflow goes back to the Creator. However, inspite of the fact that an Email has been sent and the Workflow has gone back to the Creator, there is no way for a Reviewer to know if the Creator has indeed acknowledged the same. Hence, if possible, can we incorporate an Alert feature within OpenKM where the Creator can Alert the Reviewer that he has acknowledged the need to rework.
I have achived the part of sending email as mentioned in the above senario, but is it possible to generate Acknowledgement alert in OpenKM????
My question is if we consider following senario,
Creator and the Reviewer are two users here and
when the document is rejected by the Reviewer, the Workflow goes back to the Creator. However, inspite of the fact that an Email has been sent and the Workflow has gone back to the Creator, there is no way for a Reviewer to know if the Creator has indeed acknowledged the same. Hence, if possible, can we incorporate an Alert feature within OpenKM where the Creator can Alert the Reviewer that he has acknowledged the need to rework.
I have achived the part of sending email as mentioned in the above senario, but is it possible to generate Acknowledgement alert in OpenKM????