Mail import error

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jllort
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Re: Mail import error

Post by jllort »

This is not the first time I see this kind of error, but for us, it is necessary to reproduce the issue in our development server to discover the reason why happens. Are you able to share an email ( msg or eml ) to reproduce it?

MKochS
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Re: Mail import error

Post by MKochS »

I'd love to but the BB system doesn't allow me to upload txt oder eml files. Do you have any other means?

MKochS
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Re: Mail import error

Post by MKochS »

This is the source of the mail in question:

https://pastebin.com/fhMw3T6Q

The mail address of the recipient has been XXXXX'ed out.

jllort
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Re: Mail import error

Post by jllort »

Upload into a zip file

MKochS
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Re: Mail import error

Post by MKochS »

Attached.
Attachments
error.gz
(14.78 KiB) Downloaded 26 times

sochoa
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Re: Mail import error

Post by sochoa »

Hi.

We performed tests with the mail you sent and everything works correctly and displays the mail well.

Can you tell me the exact version of OpenKM that you are using?

So see if it can be that.

Greetings I hope you answer
Thanks for using OpenKM

MKochS
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Re: Mail import error

Post by MKochS »

The exact version remains unclear. I have started out with 6.3.0, upgraded to 6.3.1, and then went through all the upgrades (by replacing the war file) up to 6.3.8. The status page still shows 6.3.0, though. See this thread: viewtopic.php?f=5&t=21260

jllort
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Re: Mail import error

Post by jllort »

You might remove older webapps/OpenKM and work/Catalina/localhost folders after the upgrade. And then start OpenKM. If you really have changed the war file by 6.3.8 then should be shown, otherwise, you are not compiling the right version.

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