There was a problem with the conversion generation.

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Manas Jha
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Joined: Tue Sep 20, 2011 12:40 pm

There was a problem with the conversion generation.

Post by Manas Jha »

Dear All,

I am getting the following error while trying to preview any file. I am using OpenKM Version 5.1.7

"There was a problem with the conversion generation. Please try to contact your OpenKM administrator."

My OpenKM.cfg cnfiguration

Code: Select all

#system.ocr=/usr/bin/cuneiform
#system.openoffice.path=C:\\Program Files\\OpenOffice.org3
#system.imagemagick.convert=/usr/bin/convert
#system.swftools.pdf2swf=C:\\Program Files\\jboss-4.2.3.GA\\bin\\pdf2swf.exe
#system.antivir=/usr/bin/clamscan
hibernate.dialect=org.hibernate.dialect.HSQLDialect
hibernate.hbm2ddl=none
#application.url=http://localhost:8080/OpenKM/com.openkm.frontend.Main/index.jsp

jllort
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Posts: 11240
Joined: Fri Dec 21, 2007 11:23 am
Location: Sineu - ( Illes Balears ) - Spain
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Re: There was a problem with the conversion generation.

Post by jllort »

Which document are you trying to preview ? pdf, tif, doc ?
Could you post the server.log error ( only the part of the error not all file ).

lantonov
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Posts: 4
Joined: Sun Oct 06, 2019 6:28 am

Re: There was a problem with the conversion generation.

Post by lantonov »

"There was a problem with the conversion generation.Please, contact your OpenKM administrator."
I am in Windows 10 and OpenKM 6.3.8 Community Edition. PDF files are previewed normally but on .doc, .docx, .odt, .xls, .xlsx, etc. it sports the above message
The relevant section of the log file is:

Code: Select all

2019-10-06 09:49:29,789 [http-nio-0.0.0.0-8080-exec-1] ERROR c.o.s.frontend.ConverterServlet - Error in application/vnd.openxmlformats-officedocument.wordprocessingml.document to PDF conversion
com.openkm.core.ConversionException: Error in application/vnd.openxmlformats-officedocument.wordprocessingml.document to PDF conversion
        at com.openkm.util.DocConverter.doc2pdf(DocConverter.java:293) ~[classes/:6.3.8]
        at com.openkm.servlet.frontend.ConverterServlet.toPDF(ConverterServlet.java:243) ~[classes/:6.3.8]
        at com.openkm.servlet.frontend.ConverterServlet.service(ConverterServlet.java:122) ~[classes/:6.3.8]
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:742) [servlet-api.jar:na]
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231) [catalina.jar:8.5.24]
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) [catalina.jar:8.5.24]
        at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) [tomcat-websocket.jar:8.5.24]
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) [catalina.jar:8.5.24]
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) [catalina.jar:8.5.24]
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:330) [spring-security-web-3.2.10.RELEASE.jar:na]
        at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:118) [spring-security-web-3.2.10.RELEASE.jar:na]
        at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:84) [spring-security-web-3.2.10.RELEASE.jar:na]
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342) [spring-security-web-3.2.10.RELEASE.jar:na]
        at org.springframework.security.web.access.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:113) [spring-security-web-3.2.10.RELEASE.jar:na]
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342) [spring-security-web-3.2.10.RELEASE.jar:na]
        at org.springframework.security.web.session.SessionManagementFilter.doFilter(SessionManagementFilter.java:103) [spring-security-web-3.2.10.RELEASE.jar:na]
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342) [spring-security-web-3.2.10.RELEASE.jar:na]
        at org.springframework.security.web.authentication.AnonymousAuthenticationFilter.doFilter(AnonymousAuthenticationFilter.java:113) [spring-security-web-3.2.10.RELEASE.jar:na]
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342) [spring-security-web-3.2.10.RELEASE.jar:na]
        at org.springframework.security.web.servletapi.SecurityContextHolderAwareRequestFilter.doFilter(SecurityContextHolderAwareRequestFilter.java:154) [spring-security-web-3.2.10.RELEASE.jar:na]
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342) [spring-security-web-3.2.10.RELEASE.jar:na]
        at org.springframework.security.web.savedrequest.RequestCacheAwareFilter.doFilter(RequestCacheAwareFilter.java:45) [spring-security-web-3.2.10.RELEASE.jar:na]
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342) [spring-security-web-3.2.10.RELEASE.jar:na]
        at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:199) [spring-security-web-3.2.10.RELEASE.jar:na]
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342) [spring-security-web-3.2.10.RELEASE.jar:na]
        at org.springframework.security.web.context.request.async.WebAsyncManagerIntegrationFilter.doFilterInternal(WebAsyncManagerIntegrationFilter.java:50) [spring-security-web-3.2.10.RELEASE.jar:na]
        at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:106) [spring-web-3.2.18.RELEASE.jar:3.2.18.RELEASE]
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342) [spring-security-web-3.2.10.RELEASE.jar:na]
        at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:87) [spring-security-web-3.2.10.RELEASE.jar:na]
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342) [spring-security-web-3.2.10.RELEASE.jar:na]
        at org.springframework.security.web.FilterChainProxy.doFilterInternal(FilterChainProxy.java:192) [spring-security-web-3.2.10.RELEASE.jar:na]
        at org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:160) [spring-security-web-3.2.10.RELEASE.jar:na]
        at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343) [spring-web-3.2.18.RELEASE.jar:3.2.18.RELEASE]
        at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260) [spring-web-3.2.18.RELEASE.jar:3.2.18.RELEASE]
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) [catalina.jar:8.5.24]
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) [catalina.jar:8.5.24]
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:198) [catalina.jar:8.5.24]
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96) [catalina.jar:8.5.24]
        at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:504) [catalina.jar:8.5.24]
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:140) [catalina.jar:8.5.24]
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:81) [catalina.jar:8.5.24]
        at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:650) [catalina.jar:8.5.24]
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87) [catalina.jar:8.5.24]
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:342) [catalina.jar:8.5.24]
        at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:803) [tomcat-coyote.jar:8.5.24]
        at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66) [tomcat-coyote.jar:8.5.24]
        at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:790) [tomcat-coyote.jar:8.5.24]
        at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1459) [tomcat-coyote.jar:8.5.24]
        at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49) [tomcat-coyote.jar:8.5.24]
        at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) [na:1.8.0_201]
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) [na:1.8.0_201]
        at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) [tomcat-util.jar:8.5.24]
        at java.lang.Thread.run(Unknown Source) [na:1.8.0_201]
Caused by: java.lang.NullPointerException: null
        at org.artofsolving.jodconverter.OfficeDocumentConverter.convert(OfficeDocumentConverter.java:78) ~[jodconverter-core-3.0-beta-4.jar:na]
        at org.artofsolving.jodconverter.OfficeDocumentConverter.convert(OfficeDocumentConverter.java:69) ~[jodconverter-core-3.0-beta-4.jar:na]
        at com.openkm.util.DocConverter.convert(DocConverter.java:236) ~[classes/:6.3.8]
        at com.openkm.util.DocConverter.doc2pdf(DocConverter.java:290) ~[classes/:6.3.8]
        ... 52 common frames omitted
2019-10-06 09:50:00,547 [Thread-49] INFO  c.o.extractor.TextExtractorWorker - processSerial.Working on {docUuid=69c8c8f7-f74d-43c8-893d-c4dfa63745da, docPath=/okm:personal/okmAdmin/Draft BWP Agenda - 21-23 Jan 2018.doc, docVerUuid=c5604de4-08e7-43e0-a685-378c9cbd7bf2, date=Sun Oct 06 09:45:42 EEST 2019}
2019-10-06 09:50:19,516 [http-nio-0.0.0.0-8080-exec-6] ERROR c.o.s.frontend.ConverterServlet - Error in application/vnd.ms-excel to PDF conversion
com.openkm.core.ConversionException: Error in application/vnd.ms-excel to PDF conversion
        at com.openkm.util.DocConverter.doc2pdf(DocConverter.java:293) ~[classes/:6.3.8]
        at com.openkm.servlet.frontend.ConverterServlet.toPDF(ConverterServlet.java:243) ~[classes/:6.3.8]
        at com.openkm.servlet.frontend.ConverterServlet.service(ConverterServlet.java:122) ~[classes/:6.3.8]
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:742) [servlet-api.jar:na]
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231) [catalina.jar:8.5.24]
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) [catalina.jar:8.5.24]
        at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) [tomcat-websocket.jar:8.5.24]
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) [catalina.jar:8.5.24]
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) [catalina.jar:8.5.24]
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:330) [spring-security-web-3.2.10.RELEASE.jar:na]
        at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:118) [spring-security-web-3.2.10.RELEASE.jar:na]
        at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:84) [spring-security-web-3.2.10.RELEASE.jar:na]
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342) [spring-security-web-3.2.10.RELEASE.jar:na]
        at org.springframework.security.web.access.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:113) [spring-security-web-3.2.10.RELEASE.jar:na]
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342) [spring-security-web-3.2.10.RELEASE.jar:na]
        at org.springframework.security.web.session.SessionManagementFilter.doFilter(SessionManagementFilter.java:103) [spring-security-web-3.2.10.RELEASE.jar:na]
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342) [spring-security-web-3.2.10.RELEASE.jar:na]
        at org.springframework.security.web.authentication.AnonymousAuthenticationFilter.doFilter(AnonymousAuthenticationFilter.java:113) [spring-security-web-3.2.10.RELEASE.jar:na]
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342) [spring-security-web-3.2.10.RELEASE.jar:na]
        at org.springframework.security.web.servletapi.SecurityContextHolderAwareRequestFilter.doFilter(SecurityContextHolderAwareRequestFilter.java:154) [spring-security-web-3.2.10.RELEASE.jar:na]
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342) [spring-security-web-3.2.10.RELEASE.jar:na]
        at org.springframework.security.web.savedrequest.RequestCacheAwareFilter.doFilter(RequestCacheAwareFilter.java:45) [spring-security-web-3.2.10.RELEASE.jar:na]
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342) [spring-security-web-3.2.10.RELEASE.jar:na]
        at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:199) [spring-security-web-3.2.10.RELEASE.jar:na]
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342) [spring-security-web-3.2.10.RELEASE.jar:na]
        at org.springframework.security.web.context.request.async.WebAsyncManagerIntegrationFilter.doFilterInternal(WebAsyncManagerIntegrationFilter.java:50) [spring-security-web-3.2.10.RELEASE.jar:na]
        at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:106) [spring-web-3.2.18.RELEASE.jar:3.2.18.RELEASE]
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342) [spring-security-web-3.2.10.RELEASE.jar:na]
        at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:87) [spring-security-web-3.2.10.RELEASE.jar:na]
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342) [spring-security-web-3.2.10.RELEASE.jar:na]
        at org.springframework.security.web.FilterChainProxy.doFilterInternal(FilterChainProxy.java:192) [spring-security-web-3.2.10.RELEASE.jar:na]
        at org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:160) [spring-security-web-3.2.10.RELEASE.jar:na]
        at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343) [spring-web-3.2.18.RELEASE.jar:3.2.18.RELEASE]
        at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260) [spring-web-3.2.18.RELEASE.jar:3.2.18.RELEASE]
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) [catalina.jar:8.5.24]
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) [catalina.jar:8.5.24]
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:198) [catalina.jar:8.5.24]
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96) [catalina.jar:8.5.24]
        at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:504) [catalina.jar:8.5.24]
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:140) [catalina.jar:8.5.24]
        at org.apache.catalina.valves.ErrorReport[img][/img]Valve.invoke(ErrorReportValve.java:81) [catalina.jar:8.5.24]
        at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:650) [catalina.jar:8.5.24]
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87) [catalina.jar:8.5.24]
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:342) [catalina.jar:8.5.24]
        at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:803) [tomcat-coyote.jar:8.5.24]
        at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66) [tomcat-coyote.jar:8.5.24]
        at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:790) [tomcat-coyote.jar:8.5.24]
        at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1459) [tomcat-coyote.jar:8.5.24]
        at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49) [tomcat-coyote.jar:8.5.24]
        at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) [na:1.8.0_201]
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) [na:1.8.0_201]
        at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) [tomcat-util.jar:8.5.24]
        at java.lang.Thread.run(Unknown Source) [na:1.8.0_201]
Caused by: java.lang.NullPointerException: null
        at org.artofsolving.jodconverter.OfficeDocumentConverter.convert(OfficeDocumentConverter.java:78) ~[jodconverter-core-3.0-beta-4.jar:na]
        at org.artofsolving.jodconverter.OfficeDocumentConverter.convert(OfficeDocumentConverter.java:69) ~[jodconverter-core-3.0-beta-4.jar:na]
        at com.openkm.util.DocConverter.convert(DocConverter.java:236) ~[classes/:6.3.8]
        at com.openkm.util.DocConverter.doc2pdf(DocConverter.java:290) ~[classes/:6.3.8]
        ... 52 common frames omitted
system.openoffice.path points to libreoffice soffice.bin like this
C:\OpenKM\tomcat-8.5.24\extras\LibreOfficePortable\App\libreoffice\program\soffice.bin
P.S. At the end of the log after restarting the tomcat server I have the following:

Code: Select all

2019-10-06 10:21:39,441 [localhost-startStop-1] INFO  c.o.servlet.RepositoryStartupServlet - *** Start OpenOffice manager ***
2019-10-06 10:21:39,441 [localhost-startStop-1] INFO  com.openkm.util.DocConverter - *** Build Office Manager ***
2019-10-06 10:21:39,441 [localhost-startStop-1] INFO  com.openkm.util.DocConverter - system.openoffice.path=C:\OpenKM\tomcat-8.5.24\extras\LibreOfficePortable\App\libreoffice\program\soffice.bin
2019-10-06 10:21:39,457 [localhost-startStop-1] INFO  com.openkm.util.DocConverter - system.openoffice.tasks=200
2019-10-06 10:21:39,457 [localhost-startStop-1] INFO  com.openkm.util.DocConverter - system.openoffice.port=2002
2019-10-06 10:21:39,472 [localhost-startStop-1] WARN  c.o.servlet.RepositoryStartupServlet - officeHome must exist and be a directory
java.lang.IllegalArgumentException: officeHome must exist and be a directory
        at org.artofsolving.jodconverter.office.DefaultOfficeManagerConfiguration.checkArgument(DefaultOfficeManagerConfiguration.java:221) ~[jodconverter-core-3.0-beta-4.jar:na]
        at org.artofsolving.jodconverter.office.DefaultOfficeManagerConfiguration.setOfficeHome(DefaultOfficeManagerConfiguration.java:54) ~[jodconverter-core-3.0-beta-4.jar:na]
        at org.artofsolving.jodconverter.office.DefaultOfficeManagerConfiguration.setOfficeHome(DefaultOfficeManagerConfiguration.java:49) ~[jodconverter-core-3.0-beta-4.jar:na]
        at com.openkm.util.DocConverter.getInstance(DocConverter.java:130) ~[classes/:6.3.8]
        at com.openkm.servlet.RepositoryStartupServlet.start(RepositoryStartupServlet.java:270) [classes/:6.3.8]
        at com.openkm.servlet.RepositoryStartupServlet.init(RepositoryStartupServlet.java:116) [classes/:6.3.8]
        at javax.servlet.GenericServlet.init(GenericServlet.java:158) [servlet-api.jar:3.1.FR]
        at org.apache.catalina.core.StandardWrapper.initServlet(StandardWrapper.java:1183) [catalina.jar:8.5.24]
        at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1099) [catalina.jar:8.5.24]
        at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:989) [catalina.jar:8.5.24]
        at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:4931) [catalina.jar:8.5.24]
        at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5241) [catalina.jar:8.5.24]
        at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:150) [catalina.jar:8.5.24]
        at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:752) [catalina.jar:8.5.24]
        at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:728) [catalina.jar:8.5.24]
        at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:734) [catalina.jar:8.5.24]
        at org.apache.catalina.startup.HostConfig.deployWAR(HostConfig.java:986) [catalina.jar:8.5.24]
        at org.apache.catalina.startup.HostConfig$DeployWar.run(HostConfig.java:1857) [catalina.jar:8.5.24]
        at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source) [na:1.8.0_201]
        at java.util.concurrent.FutureTask.run(Unknown Source) [na:1.8.0_201]
        at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) [na:1.8.0_201]
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) [na:1.8.0_201]
        at java.lang.Thread.run(Unknown Source) [na:1.8.0_201]

bieli
Senior Boarder
Senior Boarder
Posts: 42
Joined: Thu Jan 22, 2015 9:03 am
Location: Zaragoza, Spain

Re: There was a problem with the conversion generation.

Post by bieli »

Hello lantonov,

I think "system.openoffice.path" only needs the path but not the binary (system.openoffice.path=C:\OpenKM\tomcat-8.5.24\extras\LibreOfficePortable\App\libreoffice\program\soffice.bin). So the correct configuration is:

Code: Select all

system.openoffice.path=C:\OpenKM\tomcat-8.5.24\extras\LibreOfficePortable\App\libreoffice\program
Regards,
Bieli

jllort
Moderator
Moderator
Posts: 11240
Joined: Fri Dec 21, 2007 11:23 am
Location: Sineu - ( Illes Balears ) - Spain
Contact:

Re: There was a problem with the conversion generation.

Post by jllort »

Check when you start OpenKM if the soffice service is also started. At the end of the log ( in the starting process ) the application will try to start the soffice conversion service. When does not work will raise some error there. Check the log and share the error if there's something there.

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