Can preview pdf but not word or excel documents.

OpenKM has many interesting features, but requires some configuration process to show its full potential.
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kefren69
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Can preview pdf but not word or excel documents.

Post by kefren69 » Sun Jan 27, 2019 4:33 pm

Greetings

OpenKM 6.3.6 - Tomcat 8.5.24

I managed to upload successfully 3 documents respectively a .pdf,.docx,.xlsx;
When I go in preview the pdf is shown correctly whilst the word and excel get the message to contact the administrator.

I tried to open the 2 documents in openoffice and they are correctly read.
Out of the suggested utility to install I only installed the mandatory

DId I miss something in the configuration?

thanks in advance

GIancarlo

jllort
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Re: Can preview pdf but not word or excel documents.

Post by jllort » Tue Jan 29, 2019 9:36 pm

The libreoffice service is not working right ( probably not started or not configured ). What is your system.openoffice parameter value?

dferguson
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Re: Can preview pdf but not word or excel documents.

Post by dferguson » Tue Feb 05, 2019 4:38 pm

On two installations, I have found that I needed to remove the OfficeLibre that came preinstalled with Ubuntu and then reinstall per the OpenKM setup instructions.

Having OpenOffice of OfficeLibre installed ins't enough. I still ran into issues when just updating/upgrading the preinstalled installation. The preinstalled version needs to be fulled removed first.

jllort
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Re: Can preview pdf but not word or excel documents.

Post by jllort » Thu Feb 07, 2019 7:21 pm

In the latest Ubuntu version seems LibreOffice have some issue, it seems something related to security, sincerely is not clear for us, but it seems the information into .libreoffice folder is not rightly created. We have solved in most cases when we had this issue, uninstalling and installing LibreOffice application again.

kefren69
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Re: Can preview pdf but not word or excel documents.

Post by kefren69 » Thu Feb 28, 2019 6:17 pm

thanks

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