Application Error

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boby
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Application Error

Post by boby » Fri Jan 25, 2019 5:51 am

Dear All,

I have installed OpenKM as per the steps mentioned at the youtube link in Windows. The installation was successful. But while I tried to access the OpenKM using http://localhost:8080/OpenKM , I get a below Application Error

Application error

Code: Select all

Class:	org.apache.jasper.JasperException
Message:	An exception occurred processing JSP page [/login_desktop.jsp] at line [230] 227:  
Date:	Fri Jan 25 05:44:19 UTC 2019
I have opened the login_desktop.jsp file. I am posting the code from line 227 onwards for your reference.

Code: Select all

227            <select name="j_language" id="j_language" class="form-control"
228                    style="border-bottom: 1px solid #eaedf1 !important;">
229              <%
230                List<Language> langs = LanguageDAO.findAll();
231                String whole = null;
232                String part = null;
Please help me..

Regards,
Boby

jllort
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Location: Sineu - ( Illes Balears ) - Spain
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Re: Application Error

Post by jllort » Sat Jan 26, 2019 10:14 am

This error in a 99% of the cases is caused by database connection error. Let's the following things:
1- stop openkm
2- delete all the files into logs folder
3- start openkm
4- try to login
5- compress the logs folder into zip and upload here

We are looking for an error into catalina.log file ( what sure it is raising there ).

boby
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Re: Application Error

Post by boby » Mon Jan 28, 2019 5:22 am

Hello,

Thank you very much. As per your recommendation, I have followed your steps and uploading the log files. PFA the logs files for your kind reference.

Regards,
Boby
Attachments
logs.zip
(11.19 KiB) Downloaded 25 times

boby
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Re: Application Error

Post by boby » Tue Jan 29, 2019 9:01 am

Thank you.. It was a database connection issue.. Problem resolved..

Thanks a lot. :D 8)

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