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Re: openkm CE 7.0.3 crashes with java heap space

 by jllort ¦  Wed Oct 14, 2026 7:15 am ¦  Forum: Configuration ¦  Topic: openkm CE 7.0.3 crashes with java heap space ¦  Replies: 3 ¦  Views: 7882

This is a classic issue. You probably have a fairly large document that is consuming all the available memory during text extraction.

Edit the `setenv.sh` file (you will find it under `tomcatXXX/bin`) and increase the memory allocation from `4096M` to `8192M`. Once you have done this, restart the ...

Re: No puedo encontrar la .ova

 by jllort ¦  Tue Oct 13, 2026 5:58 pm ¦  Forum: Instalación ¦  Topic: No puedo encontrar la .ova ¦  Replies: 1 ¦  Views: 9655

Tienes que ir a esta página https://download.openkm.com/downloads/70-ce y realizar un click en download, te solicitará una cuenta de correo y entonces te enviará un enlace de descarga ( desgraciadamente hemos tenido que proteger la descarga mínimamente porque en el pasado hemos tenidos ataques al ...

Re: openkm CE 7.0.3 crashes with java heap space

 by jllort ¦  Tue Oct 13, 2026 5:55 pm ¦  Forum: Configuration ¦  Topic: openkm CE 7.0.3 crashes with java heap space ¦  Replies: 3 ¦  Views: 7882

For OpenKM:
* Stop the OpenKM
* Delete the logs folder.
* Start OpenKM again. When the issue occurs again, compress the logs folder into a ZIP file and share it with us for analysis.

Finally, could you please let us know which operating system you are using and what hardware resources are available ...

Re: Copy one document to multiple folders

 by jllort ¦  Tue Oct 13, 2026 5:51 pm ¦  Forum: Usage ¦  Topic: Copy one document to multiple folders ¦  Replies: 1 ¦  Views: 9528

Duplicating the same document multiple times in a document management system goes against the fundamental principles of document management. One of the main purposes of such a system is precisely to avoid unnecessary duplication and ensure that documents are managed centrally.

Could you explain the ...

Re: How to disable Export to CSV / Print / Download the PDF file

 by jllort ¦  Thu Oct 01, 2026 9:20 am ¦  Forum: Configuration ¦  Topic: How to disable Export to CSV / Print / Download the PDF file ¦  Replies: 3 ¦  Views: 18254

The features you mentioned are only available in the Professional version profile. However, since you have patched PDF.js in your setup, they will also work for you.

As for disabling CSV export, I’ve attached a screenshot showing how to do it.

Re: folder securities

 by jllort ¦  Thu Oct 01, 2026 8:19 am ¦  Forum: Configuration ¦  Topic: folder securities ¦  Replies: 1 ¦  Views: 2465

Could you please share a couple of screenshots showing the following:

The roles assigned to a user who is unable to access these folders.
The security permissions configured for the affected folder(s).

This will allow us to verify the user's permissions and the security configuration applied to ...

Re: How to configuring mail to be able to send the smtp to office365

 by jllort ¦  Thu Oct 01, 2026 7:23 am ¦  Forum: Configuration ¦  Topic: How to configuring mail to be able to send the smtp to office365 ¦  Replies: 1 ¦  Views: 4162

Due to the increased security requirements introduced by Microsoft for the Office 365 email service, OAuth authentication is now required for these accounts.

Since OpenKM does not natively support OAuth authentication for this type of Office 365 account, the recommended approach is to use an email ...

Re: OPENKM 7CE databases inside mysql

 by jllort ¦  Tue Sep 22, 2026 3:39 pm ¦  Forum: Installation ¦  Topic: OPENKM 7CE databases inside mysql ¦  Replies: 1 ¦  Views: 13853

You should backup the "okmdb"

Re: search for strings like "xy/1234" searches only "xy" (CE6.)

 by jllort ¦  Fri Sep 04, 2026 2:25 pm ¦  Forum: Usage ¦  Topic: search for strings like "xy/1234" searches only "xy" (CE6.) ¦  Replies: 1 ¦  Views: 21912

That's because the tokenizer. Take a look at:
https://docs.openkm.com/kcenter/view/okm-7.0/metadata-input-field.html

The attribute "searchType" -> choose "exact"

What I do not remember is if it is required to rebuild the lucene search engine or not. I suspect should be reindexed to this kind of ...

En esta sección de la web tienes las descargas https://www.openkm.com/es/descargar.html
Tienes que seleccionar la pestaña de CE

Re: Whitelabel Error Page (OpenKM CE 7.0.2)

 by jllort ¦  Tue Aug 04, 2026 8:34 am ¦  Forum: Usage ¦  Topic: Whitelabel Error Page (OpenKM CE 7.0.2) ¦  Replies: 3 ¦  Views: 20336

Execute the scripts shared in the zip file from the Administration > Tools > Database Query

Re: Whitelabel Error Page (OpenKM CE 7.0.2)

 by jllort ¦  Mon Jul 27, 2026 4:39 pm ¦  Forum: Usage ¦  Topic: Whitelabel Error Page (OpenKM CE 7.0.2) ¦  Replies: 3 ¦  Views: 20336

I haven't been able to reproduce the issue in my development environment; it seems to fail specifically with dates because it's unable to apply the date pattern. The application first tries to use the date pattern for the language you're logged in with, and then, as a last resort, the one for ...

Re: ROLE problems

 by jllort ¦  Fri Jul 10, 2026 10:05 am ¦  Forum: Configuration ¦  Topic: ROLE problems ¦  Replies: 3 ¦  Views: 41794

The error have been fixed in the code and you will get solved in the next release of the OpenKM 7.0.3

Re: ROLE problems

 by jllort ¦  Fri Jul 10, 2026 7:50 am ¦  Forum: Configuration ¦  Topic: ROLE problems ¦  Replies: 3 ¦  Views: 41794

I have added an internal issue to fix it. When be solved I will update.

Re: Turn off Drag and Drop

 by jllort ¦  Mon Jul 06, 2026 6:53 am ¦  Forum: Configuration ¦  Topic: Turn off Drag and Drop ¦  Replies: 2 ¦  Views: 59966

Does not exist, and it is not planned. The only way to upload a file is with drag and drop.
This does not change the underlying behavior of the update process. For a user to be able to update a document, two conditions must be met:

The user must have previously checked out (locked) the document for ...

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About Us

OpenKM is part of the management software. A management software is a program that facilitates the accomplishment of administrative tasks. OpenKM is a document management system that allows you to manage business content and workflow in a more efficient way. Document managers guarantee data protection by establishing information security for business content.