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ERROR OKM 005015 with Chrome, Safari

https://forum.openkm.com/viewtopic.php?t=9751

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ERROR OKM 005015 with Chrome, Safari

PostPosted:Wed Apr 10, 2013 4:20 am
by hieundhaproinfo
Every time i try to upload file to folder with UTF8 characters in path, some thing like:

com.openkm.core.PathNotFoundException: /okm:root/02 - Tài liệu Phòng-Ban/Kĩ thuật/Báo cáo/Báo cáo ngày

I've got OKM005015 error. This problems occur when using safari and Chrome ( in both MacOS, Windows) but never with Firefox.

Any ideas to get over this trouble?

Error logs here:
Code: Select all
2013-04-10 10:57:41,930 [ajp-bio-127.0.0.1-8009-exec-20] ERROR com.openkm.servlet.frontend.PropertyGroupServlet - /okm:root/02 - Tài liệu Phòng-Ban
com.openkm.frontend.client.OKMException: /okm:root/02 - Tài liệu Phòng-Ban
        at com.openkm.servlet.frontend.PropertyGroupServlet.getGroups(PropertyGroupServlet.java:196)
        at com.openkm.servlet.frontend.PropertyGroupServlet.getAllGroups(PropertyGroupServlet.java:96)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:597)
        at com.google.gwt.user.server.rpc.RPC.invokeAndEncodeResponse(RPC.java:569)
        at com.google.gwt.user.server.rpc.RemoteServiceServlet.processCall(RemoteServiceServlet.java:208)
        at com.google.gwt.user.server.rpc.RemoteServiceServlet.processPost(RemoteServiceServlet.java:248)
        at com.google.gwt.user.server.rpc.AbstractRemoteServiceServlet.doPost(AbstractRemoteServiceServlet.java:62)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:641)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:311)
        at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:116)
        at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:83)
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323)
        at org.springframework.security.web.access.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:113)
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323)
        at org.springframework.security.web.session.SessionManagementFilter.doFilter(SessionManagementFilter.java:101)
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323)
        at org.springframework.security.web.authentication.AnonymousAuthenticationFilter.doFilter(AnonymousAuthenticationFilter.java:113)
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323)
        at org.springframework.security.web.servletapi.SecurityContextHolderAwareRequestFilter.doFilter(SecurityContextHolderAwareRequestFilter.java:54)
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323)
        at org.springframework.security.web.savedrequest.RequestCacheAwareFilter.doFilter(RequestCacheAwareFilter.java:45)
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323)
        at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:182)
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323)
        at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:87)
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:323)
        at org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:173)
        at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:346)
        at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:259)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:225)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:169)
        at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:168)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:98)
        at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:927)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:407)
        at org.apache.coyote.ajp.AjpProcessor.process(AjpProcessor.java:200)
        at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:565)
        at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:307)
        at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:895)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:918)
        at java.lang.Thread.run(Thread.java:662)

Re: ERROR OKM 005015 with Chrome, Safari

PostPosted:Wed Apr 10, 2013 10:40 am
by hieundhaproinfo
In addition, I use OpenKM version 6.2.3 installed on Ubuntu server 64Bit 12.04.

Re: ERROR OKM 005015 with Chrome, Safari

PostPosted:Thu Apr 11, 2013 8:10 am
by pavila
Can you reproduce the problem with the online demo? http://demo.openkm.com

Re: ERROR OKM 005015 with Chrome, Safari

PostPosted:Thu Apr 18, 2013 11:20 am
by hieundhaproinfo
Thank you for Pavilla for your reply.

I have reproduced this error at online demo. (please see screenshot at attachment)
I did upload the file at 11:06 AM,Thursday, April 18, 2013 (UTC)

Re: ERROR OKM 005015 with Chrome, Safari

PostPosted:Mon Apr 22, 2013 11:18 am
by pavila
So if you create a folder called "Báo cáo ngày" and inside you upload a document called "ngày.pdf" this would fail? I have tried this in the online demo and works.

Re: ERROR OKM 005015 with Chrome, Safari

PostPosted:Tue Apr 23, 2013 3:39 am
by hieundhaproinfo
I have created a folder "00- Công việc hàng ngày" then tried to upload document named "Báo cáo quý.pdf" and it failed.
I have created a folder "Báo cáo ngày" then uploaded the document named "ngày.pdf" and it worked, too.

I have also tested with Chrome with all plugins disabled.

if is there any information I could provide to determine the error, please let me know.

Thank you.

Re: ERROR OKM 005015 with Chrome, Safari

PostPosted:Tue Apr 23, 2013 7:58 am
by pavila
I have just created a folder named "00- Công việc hàng ngày" at "/okm:root" and uploaded a document called "Báo cáo quý.pdf" and don't see any error. Using Chrome 26.0.1410.63 from Ubuntu Linux.

Re: ERROR OKM 005015 with Chrome, Safari

PostPosted:Wed May 15, 2013 2:24 am
by hieundhaproinfo
After a month of using OpenKM now I realized this problems occured event for ASCII character.

My configuration is: OpenKM+APache+SSL (self signed).

So I wonder Apache could be the cause?

Re: ERROR OKM 005015 with Chrome, Safari

PostPosted:Thu May 16, 2013 8:26 am
by pavila
Maybe the problem is the Apache configuration. I recommend to talk directly to Tomcat to see if the problem persist. And try a recent night build, because may contain modification which can help you.

Re: ERROR OKM 005015 with Chrome, Safari

PostPosted:Wed Apr 19, 2023 7:41 pm
by VERONIK VERTIZ
Buenas tardes,
Les agradecería por su apoyo para solucionar el error OKM-00515, cuando subo un pdf, adjunto la captura de pantalla.
Saludos,

Re: ERROR OKM 005015 with Chrome, Safari

PostPosted:Wed Apr 19, 2023 7:43 pm
by VERONIK VERTIZ
Good afternoon,
I would appreciate your support to fix the OKM-00515 error, when I upload a pdf, I attach the screenshot.
Greetings,

Re: ERROR OKM 005015 with Chrome, Safari

PostPosted:Fri May 26, 2023 4:10 pm
by jllort
In the openkm.log file you'll get more detailed information about this error. Take a look on it and then share the section of the error here in a text file ( please into a text file ).
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