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email notification message garbled

PostPosted:Tue Mar 19, 2013 9:01 am
by taihung
OpenKM: Community version 6.2.2 build 7815
OS:Windows Server 2003.

Chinese document name & path won't show correctly in email notification message body,
but it's ok in email subject.


email subject: OpenKM - NOTIFICATION - 行動裝置設定PROXY.pdf

Document: /okm:root/??????/???/????/??????PROXY.pdf
User: okmAdmin
Message: ????

How to fix this problem? Thanks.

Re: email notification message garbled

PostPosted:Thu Mar 21, 2013 10:08 am
by pavila
Please, try to reproduce the problem in the last nightbuild from http://integration.openkm.com/6.2/

Re: email notification message garbled

PostPosted:Fri Mar 22, 2013 8:02 am
by taihung
Thank you pavila
I've updated to the last nightbuild (7936),
the problem still exists.

Re: email notification message garbled

PostPosted:Mon Apr 01, 2013 12:44 pm
by pavila
Have you tried with different mail clients? Have you changed the default Tomcat encoding?

Re: email notification message garbled

PostPosted:Mon Apr 01, 2013 3:59 pm
by pavila
I think now is solved. Please, try tonight nightbuild and confirm the resolution.

Re: email notification message garbled

PostPosted:Thu Apr 04, 2013 10:16 am
by hieundhaproinfo
I've got exactly the same problem.

I have updated OpenKM.war to 6.2.3 version and the trouble has gone away.

Thank you for your update.

Re: email notification message garbled

PostPosted:Mon Apr 08, 2013 12:09 am
by taihung
The problem is fixed, thanks!