• 6.2.2 Random Crash - No error in log

  • We tried to make OpenKM as intuitive as possible, but an advice is always welcome.
We tried to make OpenKM as intuitive as possible, but an advice is always welcome.
Forum rules: Please, before asking something see the documentation wiki or use the search feature of the forum. And remember we don't have a crystal ball or mental readers, so if you post about an issue tell us which OpenKM are you using and also the browser and operating system version. For more info read How to Report Bugs Effectively.
 #21653  by Alexires
 
Hi,
While I'm doing a massive repository import, OpenKM seems to crash... except it isn't a crash so much as it just stops. There doesn't appear to be any errors in the logs (catalina.log or RepositoryImporterxxxxx.log) to indicate why this is happening.

Any ideas?
 #21655  by jllort
 
Which openkm version are you using. Without more information I suggest go to administration / crontab task and meanwhile you do import disable text extractor ( could be a problem with your JVM low resources of memory etc.. in your server and that make your tomcat fails and get an unespected hang).
 #21701  by Alexires
 
Linux. Found out what the problem was: VPS admin was killing the task because it was using too much CPU/IO. Thanks for the help anyway; nothing to worry about.
 #21719  by jllort
 
It's normal OpenKM consumes a lot of cpu when is indexing files. That's normal and is not a bad thing, for example if you have uploaded a lot of documents ( massive imports ) the batch queue to index document will be great and will start every N minutes ( you can control with crontab task ) the indexing process. In pdf or ocr can take several seconds to complete a document indexing ( a lot of pages or images into pdf, and a similar problem with ocr ), these are high cpu cost. You can index with several cpu's at same time I suggest you take a look here to optimize http://wiki.openkm.com/index.php/Applic ... extraction

Other thing you can do is change configuration parameters from day to night with crontab task to make less agresive from day at more at nigh

About Us

OpenKM is part of the management software. A management software is a program that facilitates the accomplishment of administrative tasks. OpenKM is a document management system that allows you to manage business content and workflow in a more efficient way. Document managers guarantee data protection by establishing information security for business content.